Community Manager Lead — Guest Experience & Ops

Compass Group, North America; San Francisco (CA); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance/AD&D

Job summary

Rapport, a specialized division of FLIK Hospitality Group, is seeking a Community Manager Lead in San Francisco to coordinate the work of the team and deliver top-tier guest and employee services. The role emphasizes collaboration with office operations and on-site event management to meet client needs.

The successful candidate will have leadership experience, oversee daily activities, and drive customer satisfaction while aligning with corporate guidelines.

Responsibilities

• Coordinate and lead the work of the team to deliver high standards of service and maintain customer satisfaction.
• Manage space planning, and ensure onsite meeting and event requests are fulfilled timely.
• Prepare and review reports and metrics related to workplace offerings, guest registration, and space usage.
• Communicate clearly with onsite operations and ensure proper booking and configuration of spaces.

Job description

Rapport, a specialized division of FLIK Hospitality Group, is seeking a Community Manager Lead in San Francisco to coordinate the work of the team and deliver top-tier guest and employee services. The role emphasizes collaboration with office operations and on-site event management to meet client needs.

The successful candidate will have leadership experience, oversee daily activities, and drive customer satisfaction while aligning with corporate guidelines.