Community Experience Lead — Elevate Guest & Space

Rapport Guest Services; San Francisco (CA); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Job summary

Rapport, a specialized division of FLIK Hospitality Group, seeks a Community Manager Lead in San Francisco. You will coordinate a workgroup to deliver top service standards, ensure spaces are optimized, and handle daily communications with the client operations team.

You will manage HR functions, payroll and staff development, while driving space utilization and guest experience. Collaboration across teams and leadership is essential.

Qualifications

• Experience leading a team and coordinating HR functions.
• Ability to manage payroll and associate development plans.
• Strong communication with onsite operations and leadership.

Responsibilities

• Lead a team and assist with HR functions, payroll and associate development plans.
• Coordinate resources to ensure all service areas are staffed appropriately.
• Provide proactive, timely and clear communication to team and leadership.
• Ensure space optimization practices and conduct quality assurance checks.
• Configure conference rooms and support workplace requests.

Skills

Team leadership

HR coordination

Payroll processes

Operations communication

Job description

Rapport, a specialized division of FLIK Hospitality Group, seeks a Community Manager Lead in San Francisco. You will coordinate a workgroup to deliver top service standards, ensure spaces are optimized, and handle daily communications with the client operations team.

You will manage HR functions, payroll and staff development, while driving space utilization and guest experience. Collaboration across teams and leadership is essential.