Community Manager: Lead a 325-Unit Growth-Driven Community

New Earth Res; Tucson, Northern (AZ, KY); Hybrid; USD 75,000 - 80,000; Full time

Benefits offered by this job

Mentor program

Bonus program (monthly/quarterly)

Health insurance

Vision insurance

Dental insurance

Life insurance

401k

Rent discount 30%

Biannual team celebrations

PTO 15 days per year

Monthly trainings

Job summary

New Earth Residential is seeking a Community Manager for a 325-unit Class C property in Tucson. You’ll welcome residents, oversee leases, analyze market trends, and maintain property profitability while leading onsite staff and coordinating with regional leadership.

The role emphasizes strong leasing, marketing, and customer service skills, with duties spanning budgeting, income tracking, social media, inspections, and vendor coordination to ensure top-notch community operations.

Qualifications

• A minimum of two (2) years of experience as an on-site Community Manager in multi-family property management.
• Strong leasing and marketing background as well as superior customer service.
• Demonstrated proficiency in Outlook, Excel, Word, and internet. Software experience, preferred.
• Community budgeting, preferred.

Responsibilities

• Welcome prospects and residents with exceptional customer service, using a friendly, consistent greeting.
• Energize and motivate the on-site team with a daily check-in.
• Conduct daily meetings with the Service Supervisor to stay aligned on priorities.
• Post and ensure all community income is accurately recorded.
• Maintain active social media presence with at least three weekly Instagram and Facebook posts.
• Keep all Internet Listing Services (ILS) updated to maximize visibility.
• Update Resman with notices, move-ins, leases, traffic, and availability to ensure accuracy.
• Walk and inspect make-ready units to guarantee readiness for new residents.
• Lease apartments and follow up with new move-ins to confirm resident satisfaction.
• Refresh market surveys regularly to stay competitive.
• Update mileage logs and approve payroll hours for all team members.
• Walk the grounds with landscapers to ensure exceptional curb appeal.
• Stay informed on market trends by regularly shopping competitors.
• Review and approve lease files for accuracy.
• Respond promptly to emergency situations and complete incident reports when necessary.

Skills

Leasing experience

Marketing

Customer service

Outlook

Excel

Word

Internet software

Budgeting

Job description

New Earth Residential is seeking a Community Manager for a 325-unit Class C property in Tucson. You’ll welcome residents, oversee leases, analyze market trends, and maintain property profitability while leading onsite staff and coordinating with regional leadership.

The role emphasizes strong leasing, marketing, and customer service skills, with duties spanning budgeting, income tracking, social media, inspections, and vendor coordination to ensure top-notch community operations.