Community Manager

PMP Management; Los Angeles (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

PMP Management is seeking a Community Manager for our Los Angeles division. The role focuses on building strong relationships with homeowners and the Association Board, managing community operations, and ensuring timely administrative and financial activities.

The ideal candidate brings HOA experience and exceptional service skills. You will work closely with an administrative team to maintain high standards of service, coordinate meetings, and support strategic initiatives across multiple

Qualifications

• 4 Year College Degree preferred.
• 2 Years of HOA portfolio or on-site manager experience preferred.
• CMCA certification preferred.
• Extraordinary customer service skills.
• Proficient in Microsoft Word, Excel, and Outlook.
• Strong organizational skills.
• An honest, responsible, optimistic, and enjoyable demeanor.

Responsibilities

• Act as liaison with the Association Board of Directors and homeowners.
• Oversee operation and administration of the Association per the management agreement and policies.
• Perform administrative and management duties as requested by the Board.
• Review monthly financial reports and financial summaries.
• Assist Board/committees with architectural review processes and inspections.
• Coordinate and oversee inspections of building facilities and common areas.

Skills

Customer service

Communication

Organizational skills

Education

Bachelor's degree preferred

CMCA certification preferred

Job description

Become the Best part of PMP Management!

PMP is seeking a motivated, detailed, communicative, and personable professional to join our team as a ++Community Manager++ for our ++Los Angeles Division++.

Who We Are

Property Management Professionals (PMP) is an industry-leading association management firm providing innovative products and extraordinary services to common interest developments throughout California, Utah, and Texas. We are proud to offer a personalized, boutique level of service to our association clients, backed by the scale and resources of Odevo, one of the world’s largest resident services companies. We are proud to be privately owned, locally independent, and passionately committed to elevating the lifestyle experience for the communities we serve.

We are one of the fastest (organically) growing association management firms in each of our respective markets. Our company’s growth coupled with the depth and breadth of our network creates a uniquely rare opportunity for professional growth. Additionally, our people-centric culture allows us to attract and retain the industry’s top talent and has served as one of our primary competitive advantages over the past two decades.

To learn more about PMP, our unique approach to community management, and our people-centric culture, you’re invited to visit us online at ++www.pmpmanage.com++ visit our social media platforms:

• Instagram/pmpmanage
• facebook/pmpmanage
• linkedin/company/pmpmanagement

Who We’re Looking For

PMP is looking for energetic, passionate, personable, and detail-oriented professionals to join our growing team. The right candidate will embrace change, celebrate innovation, and have an unwavering passion for providing extraordinary customer service to our valuable clients.

Position Description:

Community Managers typically manage 5 to 7 Associations with strong support provided by a dedicated Associate Manager, Customer Care Champions, and a full administrative team. This allows our Community Managers to stay focused on their key objectives and offer a level of service, expertise and knowledge that surpasses our client’s expectations.

Position Duties:

• Acts as or oversee the primary liaison with the Association Board of Directors and homeowners.
• Oversee the operation and administration of the Association in accordance with the management agreement and the Association’s policies and procedures.
• Perform administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
• Ensure PMP Management tools are being effectively utilized such as maintenance calendar, action item tracker, financial summaries, delinquency tracker, etc.
• Review monthly financial reports and financial summaries.
• Provide and/or oversee recommendations to the Association’s Board of Directors and committees on items that need to be addressed within the community.
• Set-up, attend and facilitate Board meetings as per PMP standard.
• Prepare Board packages according to PMP’s “Absolutes” and standard.
• Assist Board of Directors/Architectural Review Board with the architectural review process and/or routine inspections as necessary.
• Coordinate and/or oversee inspection of building facilities and/or common area and arrange appropriate follow up actions as required.
• Conduct walks/inspections of the communities as required in the management contract.
• Other duties as assigned.

Required Qualifications:

• 4 Year College Degree preferred
• 2 Years of experience as a HOA portfolio or on-site manager preferred
• CMCA certification preferred
• Extraordinary customer service skills
• Proficient in Microsoft Word, Excel, and Outlook
• Able to quickly learn and understand company used software programs
• Proficient in reviewing and understanding budgets and financial statements
• Strong organizational skills
• An honest, responsible, optimistic, and enjoyable demeanor