Community manager in crypto

Tangem; United States; Teletrabalho; USD 67 000 - 123 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work worldwide

Competitive salary in EURO/USDT

20 vacation days

Resumo da oferta

Tangem ищет активного специалиста по управлению онлайн‑сообществами. Вы будете модерировать обсуждения на платформах, поддерживать дружелюбную крипто‑сообществность и координировать удаленную команду модераторов для 24/7 присутствия бренда.

Вам предстоит планировать AMA, розыгрыши и кампании, а также работать с командами контента, поддержки и продукта для обеспечения единого, информированного и безопасного пользовательского опыта.

Qualificações

• Опыт управления онлайн‑сообществами в крипто/финtech/технике
• Опыт модерации и вовлечения пользователей на платформах X, Reddit, YouTube, Telegram и Discord
• Опыт руководства или координации удаленной команды модераторов

Responsabilidades

• Говорить за Tangem — отвечать на комментарии и обсуждения в X, Reddit и YouTube от имени бренда
• Руководить надежной глобальной командой модераторов 24/7 в Telegram и Discord
• Расширять онлайн‑сообщества Tangem, поддерживая позитивную и крипто‑осведомленную среду
• Планировать AMA, розыгрыши и челленджи для вовлечения аудитории
• Мониторить обсуждения и передавать важную обратную связь в внутренние команды
• Сотрудничать с контентом, поддержкой и продуктом для единообразного опыта во всех точках контакта

Conhecimentos

Community management

Social platforms moderation

Team leadership

Community strategy

Written English

Descrição da oferta de emprego

Описание

Tangem is a high-tech company in the blockchain sector was founded in 2017, headquartered in Zug, Switzerland, with branches in North America, Eastern Europe, and APAC. Tangem started with the idea of bringing digital assets to the masses using a unique combination of a smartcard-based hardware wallet and mobile applications. Company owns and promotes the technology of hardware cold-wallet for digital assets with secure and simple UX in 220 countries today.

Задачи

• Be the voice of Tangem—actively reply to user comments and discussions on X (Twitter), Reddit, and YouTube from official brand accounts. This includes both our own posts and relevant external threads.
• Manage a reliable global moderator team to support 24/7 coverage of Tangem’s Telegram and Discord channels.
• Grow Tangem’s online communities by fostering a positive, inclusive, and crypto-savvy environment.
• Plan and execute creative initiatives like AMAs, giveaways, and challenges that drive community participation and excitement.
• Monitor conversations to address questions, concerns, and product-related inquiries—escalating important feedback to internal teams.
• Work closely with content, support, and product teams to ensure a consistent and engaging community experience across all touchpoints.

Требования

• Proven experience managing online communities in crypto, fintech, or tech-related industries
• Hands‑on experience moderating and engaging users on platforms like X (Twitter), Reddit, YouTube, Telegram, and Discord
• Experience leading or coordinating a remote moderator team (ideally across multiple time zones)
• Strong understanding of community dynamics, online culture, and best practices for fostering positive engagement
• Demonstrated ability to plan and run community campaigns (e.g. AMAs, giveaways, challenges)
• Excellent written communication skills in English
• Ability to identify and elevate product feedback, technical issues, or reputational risks appropriately
• Comfortable working cross-functionally with marketing, support, and product teams
• Proactive, organized, and capable of working independently in a remote-first environment

Условия

• Stability, development, participation in the future unicorn's growth;
• Remote work from anywhere in the world, with a schedule aligned with GMT+3;
• Competitive salary in EURO/USDT;
• 20 working days of paid vacation;