Community Manager: Drive Leasing & Resident Experience

Block Multifamily Group; Kansas City (MO); In loco; USD 60.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

401(k) with company match

Medical, dental, and vision insurance

Company-paid life insurance

Employee Assistance Program (EAP)

Generous PTO plan

Paid holidays

Parental leave

Ongoing training and certifications

Apartment Rental Discount

Descrizione del lavoro

Block Multifamily Group is seeking a Community Manager to oversee the property’s operations, leasing, marketing, and resident experience on-site in Kansas City. You will lead and develop an onsite team, drive financial performance, and ensure operations align with owner interests and company standards.

You will manage leasing, pricing, resident relations, and reporting while coordinating with maintenance and vendors to deliver timely, high-quality service.

Competenze

• Proven experience in property management with leadership responsibility.
• Strong knowledge of property management software (Yardi preferred) and MS Office.
• Excellent interpersonal and written/verbal communication skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Familiarity with landlord/tenant laws and fair housing regulations.
• Valid driver's license and reliable transportation.

Mansioni

• Lead and manage day-to-day operations of the community to ensure efficiency, quality, and compliance with company standards.
• Recruit, train, coach, and develop onsite team members to drive performance and engagement.
• Establish clear expectations and hold team members accountable for results and customer service standards.
• Foster a positive team culture focused on accountability, collaboration, and resident satisfaction.
• Drive occupancy, revenue, and NOI through leasing, pricing, and operational strategies.
• Prepare and deliver accurate reporting to leadership and monitor KPIs such as occupancy and expenses.
• Oversee leasing activities, marketing strategies, and online presence to maximize occupancy.
• Address resident needs, ensure high service levels, and coordinate with maintenance/vendors.

Conoscenze

Property management

Leadership

Communication

Customer service

Microsoft Office

Yardi

Strumenti

Yardi

Microsoft Office

Descrizione del lavoro

Block Multifamily Group is seeking a Community Manager to oversee the property’s operations, leasing, marketing, and resident experience on-site in Kansas City. You will lead and develop an onsite team, drive financial performance, and ensure operations align with owner interests and company standards.

You will manage leasing, pricing, resident relations, and reporting while coordinating with maintenance and vendors to deliver timely, high-quality service.