Community Manager

Mighty Networks

United States

Remote

USD 40,000 - 60,000

Full time

7 days ago
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Benefits offered by this job

Health, vision, dental benefits
Paid time off
Remote-first culture

Job summary

Mighty Networks is seeking a Community Manager to oversee Mighty Pro Hosts and their networks. You will onboard hosts, tailor content to each brand, and run communities, courses, challenges, and events.

Externally, you’ll craft scalable content, welcome new members, and guide engagement with automations while supporting live events and providing analytics-based insights. The role emphasizes remote-first collaboration, cross-host coordination, and ongoing reporting to Mighty Pro Strategists,

Qualifications

  • Marketing and content creation experience with proven engagement growth.
  • Strong writing and editing skills with brand voice adaptation.
  • Experience managing diverse online communities and events.
  • Excellent organizational and proactive communication abilities.
  • Ability to derive insights from analytics to improve health and engagement.

Responsibilities

  • Onboard Mighty Pro Hosts, align brand voice and audience expectations.
  • Set up and manage communities, courses, challenges, and events.
  • Execute monthly themes, weekly activity calendars, daily polls.
  • Create high-quality content at scale, including newsletters and spotlights.
  • Welcome members, answer inquiries, and resolve issues throughout the journey.
  • Guide members using automations to improve navigation and experience.
  • Support live events with logistics, materials, and real-time moderation.
  • Monitor analytics and report insights to Mighty Pro Hosts and strategists.

Skills

Marketing experience
Content creation
Strong writing
Community management
Analytical mindset
Organization
Communication

Tools

Analytics tools

Job description

About Us

Mighty Networks helps people and brands build communities, online courses, memberships, challenges, and events. Through its advanced technology, called people magic, Mighty helps the members of those networks build relationships with each other by surfacing the most relevant and interesting connections. Because of this novel approach and member-centered experience, Mighty has produced the most $1M communities and helped its Hosts earn over $500M. The Role Mighty Networks offers our platform via five plans. Mighty Pro is our most comprehensive plan that serves some of the biggest creators, entrepreneurs, and brands in the world. This new role on our Mighty Pro team will oversee ongoing community management for multiple Mighty Pro Hosts at one time. The community manager will play a critical role in ensuring that each community operates smoothly and continues to grow via valuable, memorable experiences for members.

What You'll Do

Play a key execution role in scaling the extraordinary results for Mighty Pro Hosts and their members today. Join the onboarding process for new Mighty Pro Hosts, learning their brand voice and audience, and aligning on communication rhythms, content approval workflows, and role expectations before the community goes live. Set up and manage community, online courses, challenges, and events for Mighty Pro Networks. Execute monthly themes, a weekly activity calendar, and daily polls and questions designed in partnership with the Mighty Pro team and Host of that Mighty Pro Network. Create high-quality content at scale — from newsletters and educational resources to member spotlights — adapting each deliverable to reflect the Host’s unique brand voice. Welcome new members and provide exceptional support throughout their entire journey in the community, replying to inquiries and resolving issues as they arise. Guide members to relevant areas of the community, using automations to streamline navigation and enhance the member experience. Support live events and challenges by coordinating logistics, publishing promotional materials, and handling real-time moderation, communication, and follow-up recaps. Monitor analytics and adapt your execution to maintain high engagement, surfacing clear insights and trends. Provide ongoing communication and reporting to Mighty’s Community Strategists and your set of Mighty Pro Hosts.

What We're Looking For

High curiosity and motivation to learn the cutting edge strategies and features exclusively offered on Mighty Pro. Proven experience in marketing and content creation, with a track record of crafting compelling narratives that drive engagement and growth. Experience with the demands and opportunities that come with community management today and excitement over the elements that are changing quickly with new software coming online now. Strong writing and editing skills, with the ability to adapt tone and style to match different brands and audiences. Strong attention to detail, with the instinct to internalize feedback and adapt quickly to each Host's voice and preferences. A passion for community building, with the empathy and curiosity to build real relationships with both Hosts and members. Confidence participating in and occasionally hosting community calls, with the ability to represent a Host's brand and make members feel welcome and engaged. Strong organizational skills with attention to detail and the ability to manage multiple Mighty Pro Networks at one time. Practice with proactive, consistent communication skills and approach to managing relationships with the Mighty Pro Community Strategist and Hosts. An understanding of analytics and a data-driven approach to measure and improve community health and engagement.

What We Offer
  • A dynamic, remote-first work culture that values creativity, autonomy, and bold thinking.
  • Comprehensive benefits, including health, vision, dental, and paid time off.
  • Clear opportunities for professional growth, including leadership pathways and skill development support.
  • The chance to shape the future of how communities, creators, and brands thrive online—with the team that’s building what’s next.

Compensation: The base salary for this role ranges from $40,000 - $60,000 with exact compensation based on location, experience, and cost of living.

Originally posted on Himalayas

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