Community Manager

Compass Group USA; Town of Florida (NY); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

FSAs

Personal Leave

Job summary

Rapport, a division of FLIK Hospitality Group and a member of Compass Group USA, is seeking a Community Manager to plan engagement events, lead internal communications, and foster an inclusive workplace culture. You will coordinate with multiple teams and vendors to deliver a seamless office experience.

You will manage event budgets, compile monthly client reports, and ensure policies support exceptional workplace services. A four-year degree and hospitality planning experience are preferred.

Qualifications

• Four year college degree preferred.
• Proficient in Microsoft Office.
• Two years of planning experience in hospitality industry.
• Proactive mindset to anticipate and support changes in our business.
• Keep abreast of industry trends and share information with staff.
• Exceptional customer service abilities.

Responsibilities

• Plan engagement events and lead communication strategies.
• Foster a positive and inclusive workspace culture and keep the team motivated.
• Host teams of varying sizes and ensure a seamless workplace experience.
• Provide resources and knowledge about office operations and logistics to stakeholders.
• Lead a team, drive projects to completion, and coordinate with vendors and other parties.
• Create policies and procedures to enhance workplace services.

Skills

Microsoft Office

Hospitality planning

Education

Four year college degree

Job description

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Community Manager

Position Title:Community Manager BNY Lake Mary

Pay 11

Other Forms of Compensation:

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.

Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.

Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career.

Job Summary

The Community Manager will plan engagement events and lead communication strategies. They will play a crucial role in fostering a positive and inclusive workspace culture, keeping the team motivated and connected. Responsibilities include hosting teams of various sizes and ensuring a seamless workplace experience. They will provide resources and knowledge about office operations and logistics to key stakeholders. Leading a supportive team, they serve as a comprehensive resource for supporting departments, drive projects to completion, and act as connectors between vendors and other parties. Additionally, they will create policies and procedures to enhance workplace services.

Key Responsibilities:

• Track and report the success of events with pre-event and post-event reports and presentations.
• Track all facilities requests and job orders to completion
• Enforce company workplace policies i.e. clean desk, open work areas etc.
• Plan and execute weekly, monthly, quarterly and annual community engagement events
• Curate global alignment within all company sites
• Develop and maintain event budget
• Preparation of monthly reports for client, including supply of statistics for key services
• Maintain relationships with client stakeholders, soliciting feedback for continuous improvement.
• Serve as escalation for all previously communicated issues and concerns
• Assist LOB with move logistics and space operation
• Log calls for issues to suppliers
• Liaise with suppliers to ensure timely issue resolution

Preferred Qualifications:

• Four year college degree preferred
• Proficient in Microsoft Office
• Two years of planning experience in hospitality industry
• Proactive mindset to anticipate and support changes in our business
• Keep abreast of industry trends and share information with staff
• Exceptional customer service abilities

Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Rapport maintains a drug-free workplace.

Associates in Rapport are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Raport a specialized division of FLIK Hospitality Group