Network Team Associate - Rapport Network

Compass Group, North America; Village of Port Chester (NY); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Rapport, a specialized division of FLIK Hospitality Group and a member of Compass Group USA, is seeking a dedicated Office Support professional. You will handle a variety of clerical tasks, answer incoming calls, direct callers, greet visitors, and maintain a welcoming front desk presence in a dynamic hospitality environment.

This role emphasizes accuracy, organization, and customer service, with opportunities for training, career development, and a comprehensive benefits package for Rapport

Qualifications

• General office duties and clerical support.
• Greeting and directing visitors.
• Answering calls and routing to proper associates.

Responsibilities

• Answers telephone calls and directs callers to appropriate associates.
• Takes and retrieves messages.
• Provides callers with general information including address and directions.
• Greets and directs visitors in a friendly, professional manner.
• Uses intercom/voicemail to announce appointments and calls.
• Receives, sorts and forwards incoming mail; coordinates pickup/delivery.
• Opens and closes visitor area.
• Performs other duties as assigned.

Skills

Customer service

Phone etiquette

Administrative support

Job description

Rapport

Position Title: [[title]]

Pay [[payGrade_obj]]

Salary: $25-$27/hr

Other Forms of Compensation:

Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.

Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.

Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it's a meaningful career.

Job Summary

Summary: Provides general office support via a variety of clerical activities and related tasks. Answer incoming calls and directs calls to appropriate associates. Greets and directs visitors.

Essential Duties and Responsibilities

• Answers telephone calls and directs callers to appropriate associates.
• Takes and retrieves messages.
• Provides callers with general information, including company address, directions and other related information.
• Greets and directs visitors in a friendly, professional manner.
• Uses intercom/voicemail system to announce appointments and calls.
• Receives, sorts and forwards incoming mail; coordinates the pickup and delivery of packages and mail.
• Opens and closes visitor area.
• Performs other duties as assigned.

Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Rapport maintains a drug-free workplace.

Associates in Rapport are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Rapport a specialized division of FLIK Hospitality Group