Community Manager

Leadout Capital; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Job summary

MeshMesh is building a next-generation mesh networking platform for Salesforce customers. The Agentic Community Manager will grow a community of customers, developers, partners, and advocates, creating spaces, programs, and conversations that turn users into champions.

You will partner with Solution Engineering and Product to deploy AI agents and demos, and to shape the community experience with hands-on workshops, starter kits, and community agents that accelerate learning and success.

Qualifications

• 6+ years in community management, developer relations, or customer engagement.
• Hands-on interest in agentic solution engineering and AI tools.
• Proven track record building measurable communities.
• Excellent written and verbal communication skills.
• Data-driven and able to use metrics to improve programs.
• Ability to collaborate across Product, Engineering, Marketing, Support, and Solution Engineering.
• Degree or equivalent relevant experience.

Responsibilities

• Define and execute the community strategy with goals, programs, and metrics.
• Build and manage community spaces such as Slack channels, forums, events, and user groups.
• Partner with Solution Engineering to apply agentic engineering to community initiatives.
• Design and deploy community agents that answer questions, welcome newcomers, surface content, and summarize conversations.
• Plan and host events, office hours, AMAs, hackathons, and meetups (virtual and in-person).
• Recruit champions, ambassadors, and power users, and recognize contributions.
• Create and curate content with Content, Brand, and Product Marketing teams.
• Gather community feedback and share with Product, Engineering, and Support to shape the roadmap.
• Moderate guidelines to keep spaces welcoming, safe, and productive.
• Measure and report on community health, growth, and impact.

Skills

Community management

Developer relations

Customer engagement

Data-driven

Education

Bachelor's degree or equivalent experience

Tools

Slack

Community platforms

Job description

The Experience

The MeshMesh team is building the next-generation mesh networking platform for Salesforce customers. As the Agentic Community Manager, you will build and grow the community of customers, developers, partners, and advocates around MeshMesh, creating the spaces, programs, and conversations that turn users into champions. You will practice agentic solution engineering, partnering with Solution Engineering and Product to use AI agents and AI coding tools to build community-facing demos, sample projects, starter kits, and community agents that help members learn, build, and succeed faster. You will be the voice of the community inside the company and the voice of MeshMesh in the community.

What You'll Actually Be Doing

• Define and execute the community strategy, including goals, programs, and metrics for engagement, adoption, and advocacy.
• Build and manage community spaces such as Slack channels, forums, events, and user groups.
• Partner with Solution Engineering to apply agentic solution engineering to community, turning AI-built demos, prototypes, and proofs of value into sample projects, starter kits, and hands-on workshops for members.
• Design and deploy community agents that use AI to answer common questions, route issues, welcome new members, surface helpful content, and summarize conversations, with human oversight and clear escalation paths.
• Plan and host events, office hours, AMAs, hackathons, and virtual and in-person meetups.
• Recruit and support champions, ambassadors, and power users, and recognize their contributions.
• Create and curate content, including posts, newsletters, tutorials, and highlights, with Content, Brand, and Product Marketing teams.
• Gather community feedback and insights, and share them with Product, Engineering, and Support to shape the roadmap.
• Moderate and uphold community guidelines to keep the space welcoming, safe, and productive.
• Measure and report on community health, growth, and impact, including productivity gains from agentic workflows.

You're Our Person If...

• You have 6+ years of experience in community management, developer relations, or customer engagement, ideally in B2B technology or SaaS.
• You have hands-on experience with, or a strong interest in, agentic solution engineering and using AI agents and AI coding tools to build community experiences, demos, and automations.
• You have built and grown an online or in-person community with measurable results.
• You have excellent written and verbal communication skills and an authentic, approachable voice.
• You are data-driven and can use metrics to improve programs.
• You work well across Product, Engineering, Marketing, Support, and Solution Engineering.
• You have a degree or equivalent relevant experience

Even Better If...

• You have built or run agentic workflows (e.g., with Agentforce or similar AI agent tools) in a community or support context.
• You have experience with developer, technical, or AI communities.
• You have experience with Slack and community platforms.
• You have experience running events, hackathons, or ambassador programs.
• You can lead through influence across a complex organization.