Agentic Community Lead

Salesforce, Inc.; Seattle (WA); On-site; USD 123,000 - 186,000; Full time

Job summary

Salesforce, Inc. is seeking an experienced Agentic Community Manager to build and scale the MeshMesh community across customers, developers, partners, and advocates.

You will craft spaces, programs, and conversations that convert users into champions, collaborating with Solution Engineering and Product to showcase AI agent-driven demos and starter kits. You will own the community strategy, run events and AMAs, and nurture champions while aligning with Marketing and Support to inform the product

Qualifications

• Minimum 6+ years in community management or related roles.
• Hands-on experience with agentic solution engineering and AI-enabled demos.
• Proven track record growing online or in-person communities with measurable results.
• Excellent written and verbal communication with an authentic voice.
• Data-driven and able to use metrics to improve programs.
• Works well across Product, Engineering, Marketing, Support, and Solution Engineering.

Responsibilities

• Define and execute the community strategy with goals, programs, and metrics.
• Build and manage Slack channels, forums, events, and user groups.
• Partner with Solution Engineering to apply agentic solution engineering to community initiatives.
• Design and deploy AI-powered community agents with human oversight and escalation paths.
• Plan and host events, office hours, AMAs, hackathons, and meetups (virtual/in‑person).
• Recruit and support champions and ambassadors, recognizing contributions.
• Create and curate content with Content, Brand, and Product Marketing teams.
• Gather feedback and share with Product, Engineering, and Support to shape roadmap.
• Moderate guidelines to keep space welcoming and productive.
• Measure community health and impact, including productivity gains from agentic workflows.

Skills

Community management

Developer relations

Customer engagement

Agentic solution engineering

AI tools

Cross-functional collaboration

Education

Bachelor's degree or equivalent experience

Tools

Slack

Community platforms

Job description

Salesforce, Inc. is seeking an experienced Agentic Community Manager to build and scale the MeshMesh community across customers, developers, partners, and advocates.

You will craft spaces, programs, and conversations that convert users into champions, collaborating with Solution Engineering and Product to showcase AI agent-driven demos and starter kits. You will own the community strategy, run events and AMAs, and nurture champions while aligning with Marketing and Support to inform the product