AI-Driven Community Builder

100 Salesforce, Inc.; San Francisco (CA); On-site; USD 123,000 - 186,000; Full time

Job summary

Salesforce, Inc. seeks an Agentic Community Manager for the MeshMesh team to grow the community of customers, developers, partners, and advocates. You will build spaces, programs, and demos to help members learn and succeed faster.

Partnering with Solution Engineering, Product, and Marketing, you will deploy agentic workflows, host events, and nurture champions while keeping the space welcoming and safe. 6+ years in community roles preferred.

Qualifications

• Six or more years in community management, developer relations, or customer engagement in B2B tech or SaaS.
• Hands-on interest in agentic solution engineering and AI agents to build community experiences.
• Experience growing online or in-person communities with measurable results.
• Excellent written and verbal communication with authentic voice.
• Data-driven mindset to improve programs across teams.

Responsibilities

• Define and execute the community strategy, goals, programs, and metrics.
• Build and manage Slack channels, forums, events, and user groups.
• Partner with Solution Engineering to create demos, starter kits, and workshops.
• Design and deploy community agents to answer questions and surface content.
• Plan events, office hours, AMAs, hackathons, and meetups.
• Recruit and support champions and power users; recognize contributions.
• Create content with Brand, Content, and Product Marketing teams.
• Gather feedback to influence Product, Engineering and Support roadmaps.
• Moderate guidelines to keep the space welcoming and productive.
• Measure health, growth, and impact of the community.

Skills

Community management

Developer relations

Data-driven

Cross-functional collaboration

Education

Bachelor's degree or equivalent experience

Tools

Slack

Job description

Salesforce, Inc. seeks an Agentic Community Manager for the MeshMesh team to grow the community of customers, developers, partners, and advocates. You will build spaces, programs, and demos to help members learn and succeed faster.

Partnering with Solution Engineering, Product, and Marketing, you will deploy agentic workflows, host events, and nurture champions while keeping the space welcoming and safe. 6+ years in community roles preferred.