Community Manager

AIR Communities; San Bruno (CA); On-site; USD 100,000 - 115,000; Full time

Benefits offered by this job

Paid time off including vacation and sick time

Medical, dental, vision and life insurance options

401(k) plan with employer contribution

Tuition assistance program

Job summary

A leading property management firm in San Bruno, CA is seeking a Community Manager. The role involves directing operations, finances, and team development. Candidates should have 4+ years in sales and customer service with 2+ years in leadership. Competitive salary of $100,000 - $115,000, plus benefits including an apartment benefit option. Apply by 08/25/2025.

Qualifications

• At least 4 years of experience in sales and customer service.
• Minimum 2 years in a leadership role in property management.
• Proven leader with ability to mentor diverse team members.

Responsibilities

• Lead and develop a team of at least 3 direct reports.
• Ensure exemplary service to residents and team members.
• Responsible for property budget and financial goals.

Skills

Sales experience

Customer service

Leadership

Financial understanding

Team management

Tools

Entrata

OneSite

SmartRent

Salesforce

Job description

Overview

Base pay range

$100,000.00/yr - $115,000.00/yr

AIR Communities owns and operates best-in-class apartment communities in major markets across the country. Our communities are managed by team members who are passionate about providing world class customer service to our residents.

Job Description

Our Community Managers are true business leaders who direct operations, sales, finances, and team development. They are industry front runners and influencers who deliver extraordinary customer experiences and always strive to exceed business goals.

Where You Will Work

You will work at Pacific Bay Vistas, The Bluffs at Pacifica, and Pacifica Park, our modern communities in San Bruno, CA and Pacifica, CA just 10-15 minutes from downtown San Francisco and the San Francisco Airport.

Check it out here: https://www.pacificbayvistas.com/

https://www.thebluffsatpacifica.com/ & https://www.livepacificapark.com/

What We Offer

• Expected salary range of $100,000 - $115,000 annually + 15% target bonus opportunity. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
• Commissions for new leases and renewals.
• An Apartment Benefit option is available to live on-site at the community you are working. The market rent is included as additional income to your base salary and automatically applied to the 100% of the rent cost. Income taxes apply to 80% of the rent cost, as it is considered taxable income. The unit will be selected and approved by Operations leadership based on availability. (certain exclusions apply, specific unit is based on availability and must be approved by operations leadership and an application is required).
• Additional Benefits listed below.

What You Will Do

• Lead and develop a team of at least 3 direct reports
• Provide exemplary service to residents and team members
• Responsible for the property budget, increasing revenue, and achievement of operational and financial goals
• Manage leasing and maintenance team members, facilitates leasing activities, revenue growth, resident satisfaction as well as adherence to legal standards and company policies.

Qualifications

• At least 4 years of experience with sales, customer service, and asset management ideally in property management or similar industry (hospitality, retail, restaurants etc.)
• At least 2 years of experience in a leadership role in property management.
• 2-4 years of experience leading a team of people in competitive sales and customer service environment
• Proven leader with ability to mentor and coach a diverse group of team members
• Demonstrated ability using sales processes and metrics to drive results
• Possess general understanding of financials and budgets
• Knowledge of various property management systems and tools (ie, Entrata, OneSite, SmartRent, Salesforce etc.)
• Flexible schedule with availability to work during our office hours. Typical schedule will be Tuesday – Saturday, 10:00am – 6:30pm (hours may vary based on community and season).
• Reliable transportation.

Additional Information

Benefits

• Paid time off including vacation, sick time, and 11 holidays.
• Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
• An Apartment Benefit option is available to live on-site at the community you are working
• 401(k) plan with employer contribution.
• Paid parental leave of up to 16 weeks.
• Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
• 15 hours of paid time annually for community service.
• Commuter benefits and pet insurance.
• Consumer discounts on various products and services.
• Opportunities for ongoing professional development, leadership training, and career growth.

Application Deadline: The initial deadline for applications is 08/25/2025. Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received.

Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-panel drug screening that excludes marijuana testing, employment verification & criminal background check.

AIR will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the California Fair Chance Act and the Los Angeles Fair Chance Ordinance.

AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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