Community Manager

Redstone Residential, Inc.; Rexburg (ID); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health, Vision, and Dental Insurance

15 days of PTO and 10 paid holidays

3 Paid service days

Paid parental leave

401K Plan with up to 6% matching

Continued Education Program

Employee Assistance Program

Professional Development Program

Short-term Disability Insurance

Job summary

Redstone Residential is seeking a Community Manager to oversee all aspects of property operation and to drive occupancy, revenue, and resident satisfaction at a top-site level.

Reporting to the Regional Manager, you will monitor KPIs, manage the operating budget, and lead marketing, leasing, and renewal efforts to hit financial goals while inspiring a high-performance team.

Qualifications

• 3+ years in student housing or multifamily property management.
• 2+ years of property manager experience.
• Client-ready professional demeanor and presentation; previous client interface experience is required.
• Detail-oriented with budget management and P&L ownership.
• Ability to manage projects and multitask under pressure.
• Entrata Software knowledge is a plus; familiarity with property management software is ok.
• Ability to use and learn Google Apps and Microsoft Office.

Responsibilities

• Monitor on-site KPIs and performance metrics.
• Manage property to budget and oversee lease-up.
• Coordinate marketing, leasing, and renewal strategies to achieve occupancy and revenue goals.
• Collect rent and manage delinquency.
• Collaborate with staff in a fast-paced environment.
• Create a positive resident experience through training and service.
• Build relationships with campus and community resources.
• Promote customer service excellence through staff development.
• Submit weekly and monthly property reports.
• Lead projects from marketing initiatives to construction activities.

Skills

KPI monitoring

Budget & P&L

Client-facing

Project management

Team leadership

Tools

Entrata Software

Google Apps

Microsoft Office

Job description

Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started.

Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences.

Redstone's purpose is "to empower our people and elevate communities".

We achieve our purpose by embodying our core values:

• We Are Believers
• We Communicate Authentically with Care
• We Stay The Course
• We Drive Performance

CLASSIFICATION:

Full-time, Exempt, Benefits Eligible

COMPENSATION:

$15.00 Per Hour + ability to earn up to an additional 20% of salary in performance bonuses.

Benefits

• Health, Vision, and Dental Insurance
• 15 days of PTO and 10 paid holidays
• 3 Paid service days
• Paid parental leave
• 401K Plan with up to 6% matching
• Continued Education Program
• Employee Assistance Program
• Professional Development Program
• Short-term Disability Insurance

POSITION SUMMARY:

The Community Manager is the top site-level position at Redstone Residential and is responsible for all aspects of property operation. The Community Manager reports to the Regional Manager. The Community Manager strives to achieve all operational and financial goals for the property.

Key Duties & Responsibilities

• Monitor Redstone Key Performance Indicators (KPIs) on-site
• Managing the property to the approved operating budget and overseeing the lease-up of the property
• Coordinate the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals
• Collect rent and manage delinquency
• Work collaboratively with other staff members in a highly entrepreneurial environment.
• Create a positive environment that enhances the experience for our residents
• Build and maintain relationships with campus and community resources
• Promote and emphasize outstanding customer service through staff training and ongoing job performance evaluations
• Submit weekly and monthly reports to Redstone.
• Manage projects ranging from marketing initiatives to construction projects

Experience & Qualifications

• 3+ years in student housing or multifamily property management
• 2+ years of property manager experience
• "Client-ready" professional demeanor and presentation. Previous client interface experience is required.
• Detail-oriented work ethic, experience managing a budget, and P&L ownership are required
• Ability to manage projects and multitask several processes at once under stressful conditions
• Experience with Entrata Software or familiarity with property management software is a plus but not required.
• Ability to use and quickly learn technology - Google Apps, Microsoft Office
• Team Player - able to inspire team members to high levels of performance and to provide constructive feedback as needed

At Redstone Residential, we're committed to creating a workplace where people thrive. We believe in elevating communities, starting with our own team. Whether you're just beginning your career or looking to grow in a fast-paced, purpose-driven environment, we'd love to hear from you.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.