Community Manager

redstoneresidential; Boise (ID); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health, Vision, Dental Insurance

15 days PTO + 10 holidays

401K with 6% matching

Education program

Job summary

Redstone Residential is seeking a Community Manager to lead site operations, drive occupancy, financial performance, and resident satisfaction across a multi-property portfolio. You will report to the Regional Manager and own KPIs, budgeting, leasing strategies, and staff development.

The role requires 3+ years in student housing or multifamily management, strong P&L awareness, and a client-focused, team-driven approach.

Qualifications

• 3+ years in student housing or multifamily property management.
• 2+ years of property manager experience.
• Client-ready professional demeanor and presentation.
• Detail-oriented with budget and P&L ownership.
• Ability to manage multiple projects under pressure.

Responsibilities

• Monitor on-site KPIs and operating budget.
• Oversee lease-up and occupancy strategies.
• Coordinate marketing, leasing, and renewal efforts to meet occupancy and revenue goals.
• Collect rent and manage delinquency.
• Collaborate with staff in a fast-paced entrepreneurial environment.
• Provide excellent resident service and training for staff.
• Submit weekly/monthly reports to Redstone.
• Manage projects from marketing to construction.

Skills

Property management

Budget & P&L ownership

Client-facing

Team leadership

Tools

Entrata Software

Google Apps

Microsoft Office

Job description

Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started.

Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences.

Redstone's purpose is " to empower our people and elevate communities ." We achieve our purpose by embodying our core values:

We Are Believers

We Communicate Authentically with Care

We Stay The Course

We Drive Performance

CLASSIFICATION: Full-time, Exempt, Benefits Eligible

COMPENSATION: $60,000-$70,000 per year + ability to earn up to an additional 20% of salary in performance bonuses.

BENEFITS:

• Health, Vision, and Dental Insurance
• 15 days of PTO and 10 paid holidays
• 3 Paid service days
• Paid parental leave
• 401K Plan with up to 6% matching
• Continued Education Program
• Employee Assistance Program
• Short-term Disability Insurance

POSITION SUMMARY:

The Community Manager is the top site-level position at Redstone Residential and is responsible for all aspects of property operation. The Community Manager reports to the Regional Manager. The Community Manager strives to achieve all operational and financial goals for the property.

KEY DUTIES & RESPONSIBILITIES:

• Monitor Redstone Key Performance Indicators (KPIs) on-site
• Managing the property to the approved operating budget and overseeing the lease-up of the property
• Coordinate the community's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals
• Collect rent and manage delinquency
• Work collaboratively with other staff members in a highly entrepreneurial environment.
• Create a positive environment that enhances the experience for our residents
• Build and maintain relationships with campus and community resources
• Promote and emphasize outstanding customer service through staff training and ongoing job performance evaluations
• Submit weekly and monthly reports to Redstone.
• Manage projects ranging from marketing initiatives to construction projects

EXPERIENCE & QUALIFICATIONS:

• 3+ years in student housing or multifamily property management
• 2+ years of property manager experience
• "Client-ready" professional demeanor and presentation. Previous client interface experience is required.
• Detail-oriented work ethic, experience managing a budget, and P&L ownership are required
• Ability to manage projects and multitask several processes at once under stressful conditions
• Experience with Entrata Software or familiarity with property management software is a plus but not required.
• Ability to use and quickly learn technology - Google Apps, Microsoft Office
• Team Player - able to inspire team members to high levels of performance and to provide constructive feedback as needed

At Redstone Residential, we're committed to creating a workplace where people thrive. We believe in elevating communities, starting with our own team. Whether you're just beginning your career or looking to grow in a fast-paced, purpose-driven environment, we'd love to hear from you.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.