Assistant Community Manager

Redstone Residential, Inc.; Austin (TX); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health Insurance

PTO 15 days

Paid holidays 10

Service days 3

Paid parental leave

401K with up to 6% matching

Continued Education Program

Employee Assistance Program

Short-term Disability Insurance

Job summary

Redstone Residential is seeking an Assistant Property Manager to support operations, leasing, budgeting, and reporting. The role involves tenant relations, rent collection, and administrative duties in a fast-paced property management environment.

The position offers an hourly rate of $25.00 plus bonus eligibility, with benefits including health, vision, dental, PTO, holidays, 401(k) matching, and more. Equal opportunity employer.

Qualifications

• High school diploma or GED required.
• Ability to thrive in a fast-paced environment and manage multiple projects.
• Maintains a consistent level of professional customer service.

Responsibilities

• Greets prospects, presents the property, and closes the sale with follow-up.
• Assists in leasing tours and responds to online inquiries.
• Maintains resident ledgers and minimizes delinquency through follow-up.
• Manages rent collection and issues notices for late payments or evictions.
• Prepares and submits daily reports and other administrative forms.

Skills

Customer service

Multitasking

Professional communication

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started.

Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences.

Redstone's purpose is "to empower our people and elevate communities". We achieve our purpose by embodying our core values:

• We Are Believers
• We Communicate Authentically with Care
• We Stay The Course
• We Drive Performance

CLASSIFICATION: Full- Time, Non-Exempt

COMPENSATION:

$25.00 Per Hour + plus bonus eligibility

Benefits

• Health, Vision, and Dental Insurance
• 15 days of PTO and 10 paid holidays
• 3 Paid service days
• Paid parental leave
• 401K Plan with up to 6% matching
• Continued Education Program
• Employee Assistance Program
• Short-term Disability Insurance

POSITION SUMMARY:

As an Assistant Property Manager you are primarily responsible for providing comprehensive support in all aspects of community operations, including sales, leasing, inventory analysis, budgeting and reporting, property management, rent collection, customer service, maintenance, and administrative activities.

Responsibilities

• Utilizes Company leasing expectations and procedures to consistently achieve property occupancy goals; greets prospective clients to determine needs and preferences, professionally presents the property and apartment homes, utilizes feature/benefit selling, closes the sale, and completes follow-up.
• Assists in giving leasing tours, answering leasing phone calls, and processing online inquiries as needed.
• Maintains resident ledgers to ensure correct balances; minimizes delinquency through consistent follow-up, including phone calls, notices, and personal visits.
• Manages the collection of rent and deposits from residents; issues notices to residents for late or non-payment, evictions, returned memos, etc.
• Responsible for the efficient and timely reporting, maintenance, and submission of all administrative forms, files, and reports in accordance with company policy; updates daily reports concerning notice to vacate, vacancy reports, activity reports, etc. on a daily basis.
• Reports any unusual or extraordinary circumstances regarding the residents or the property.
• Assists the Property Manager in any disciplinary or promotional recommendations with regard to all office personnel.
• Participates in Redstone training as required.

Qualifications

• Maintains a consistent level of professional customer service
• Excellent computer skills: Microsoft Word, Excel, and Outlook
• High school diploma or GED equivalent is required
• Ability to thrive in a fast-paced environment and manage multiple projects simultaneously
• Ability to embody the Redstone Culture and Redstone’s Core Values every day

At Redstone Residential, we’re committed to creating a workplace where people thrive. We believe in elevating communities, starting with our own team. Whether you’re just beginning your career or looking to grow in a fast-paced, purpose-driven environment, we’d love to hear from you.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.