Assistant Community Manager

Redstone Residential; Austin (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Paid time off

Paid holidays

Parental leave

401K Plan with up to 6% matching

Employee Assistance Program

Short-term Disability

Job summary

Redstone Residential seeks an Assistant Property Manager to support property operations across leasing, budgeting, rent collection, and customer service. You will assist in inventories, reporting, and administrative tasks while helping to optimize occupancy and resident satisfaction.

The role emphasizes teamwork within a fast-paced environment and aligns with Redstone’s culture and core values as it expands its residential portfolio nationwide.

Qualifications

• High school diploma or GED required.
• Excellent customer service and communication skills.
• Proficient in Microsoft Word, Excel, Outlook.

Responsibilities

• Drives leasing goals by presenting property and closing tours.
• Processes inquiries and coordinates leasing activities.
• Maintains resident ledgers and minimizes delinquencies.
• Collects rents, issues notices, and manages reporting.
• Assists in daily operations and training for the Property Manager.
• Contributes to timely reporting and admin tasks.

Skills

Customer service

Time management

Communication

Problem solving

Teamwork

Education

High School diploma or GED

Tools

Microsoft Word

Excel

Outlook

Job description

Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started.

Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences.

Redstone's purpose is "to empower our people and elevate communities". We achieve our purpose by embodying our core values:

• We Are Believers
• We Communicate Authentically with Care
• We Stay The Course
• We Drive Performance

CLASSIFICATION: Full- Time,Non-Exempt

BENEFITS:

• Health, Vision, and Dental Insurance
• 15 days of PTO and 10 paid holidays
• Paid parental leave
• 401K Plan with up to 6% matching
• Employee Assistance Program
• Short-term Disability Insurance

POSITION SUMMARY: As an Assistant Property Manager you are primarily responsible for providing comprehensive support in all aspects of community operations, including sales, leasing, inventory analysis, budgeting and reporting, property management, rent collection, customer service, maintenance, and administrative activities.

RESPONSIBILITIES:

• Utilizes Company leasing expectations and procedures to consistently achieve property occupancy goals; greets prospective clients to determine needs and preferences, professionally presents the property and apartment homes, utilizes feature/benefit selling, closes the sale, and completes follow-up.
• Assists in giving leasing tours, answering leasing phone calls, and processing online inquiries as needed.
• Maintains resident ledgers to ensure correct balances; minimizes delinquency through consistent follow-up, including phone calls, notices, and personal visits.
• Manages the collection of rent and deposits from residents; issues notices to residents for late or non-payment, evictions, returned memos, etc.
• Responsible for the efficient and timely reporting, maintenance, and submission of all administrative forms, files, and reports in accordance with company policy; updates daily reports concerning notice to vacate, vacancy reports, activity reports, etc. on a daily basis.
• Reports any unusual or extraordinary circumstances regarding the residents or the property.
• Assists the Property Manager in any disciplinary or promotional recommendations with regard to all office personnel.
• Participates inRedstone trainingas required.

QUALIFICATIONS:

• Maintains a consistent level of professional customer service
• Excellent computer skills: Microsoft Word, Excel, and Outlook
• High school diploma or GED equivalent is required
• Ability to thrive in a fast-paced environment and manage multiple projects simultaneously
• Ability to embody the Redstone Culture and Redstone’sCore Values every day

At Redstone Residential, we’re committed to creating a workplace where people thrive. We believe in elevating communities, starting with our own team. Whether you’re just beginning your career or looking to grow in a fast-paced, purpose-driven environment, we’d love to hear from you.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.