Community Manager

Nickel Plate Properties; Oak Ridge (TN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

Nickel Plate Properties is seeking a proactive Community Manager to oversee daily operations of a residential community. The role blends administrative duties with facilities management to keep the property welcoming and well-maintained.

The ideal candidate has strong customer service and property management knowledge, with experience using Real Page or similar software. Excellent communication and multitasking abilities are essential for resident and staff interactions.

Qualifications

• Experience in customer service or property management preferred.
• Familiarity with Real Page or similar property management software is highly desirable.
• Strong administrative and data entry skills with attention to detail.
• Knowledge of Fair Housing regulations and related processes is a plus.
• Excellent verbal and written communication with residents and staff.
• Ability to handle multiple tasks efficiently while staying positive.
• Experience in facilities management is an advantage.

Responsibilities

• Manage day-to-day operations of the community and ensure resident satisfaction.
• Handle resident inquiries, concerns, and requests promptly and professionally.
• Use Real Page for data entry, lease management, and tracking accounts.
• Inspect property for safety and maintenance needs.
• Collaborate with maintenance staff to address repairs.
• Highlight amenities and services to boost resident experience.
• Maintain records for leases and legal documents in compliance with regulations.
• Organize community events to foster engagement.

Skills

Customer service

Property management

Real Page software

Data entry

Administrative skills

Communication

Facilities management

Tools

Real Page

Job description

We are seeking a dedicated and proactive Community Manager to oversee the daily operations of our residential community. The ideal candidate will possess strong customer service skills, a keen understanding of property management, and the ability to foster positive relationships with residents. This role requires a blend of administrative expertise and facilities management, ensuring that the community remains a welcoming and well-maintained environment.

Responsibilities:

• Manage day-to-day operations of the community, ensuring high standards of service and resident satisfaction.


• Handle resident inquiries, concerns, and requests in a timely and professional manner.


• Utilize Real Page software for data entry, lease management, and tracking resident accounts.


• Conduct regular inspections of the property to ensure compliance with safety standards and maintenance needs.


• Collaborate with maintenance staff to address repairs and upkeep of facilities.


• Feature amenities and services to enhance resident experience.


• Maintain accurate records related to leasing agreements, contracts, and legal documentation in compliance with Fair Housing regulations.


• Organize community events to promote resident engagement and foster a sense of community.

Qualifications:

• Proven experience in customer service or property management is preferred.


• Familiarity with Real Page or similar property management software is highly desirable.


• Strong administrative skills with attention to detail for data entry tasks.


• Knowledge of Fair Housing regulations and legal administrative processes is a plus.


• Excellent communication skills, both verbal and written, with the ability to interact effectively with residents and staff.


• Ability to manage multiple tasks efficiently while maintaining a positive attitude.


• Experience in facilities management is an advantage.

If you are passionate about creating vibrant communities and possess the necessary skills, we encourage you to apply for this exciting opportunity as a Community Manager.

Job Type: Full-time.

Benefits:

• 401(k) matching.


• Dental insurance.


• Flexible spending account.


• Health insurance.


• Health savings account.


• Life insurance.


• Paid time off.


• Vision insurance.