Community Manager

Envolve LLC

Pembroke (NC)

On-site

USD 52,000 - 70,000

Full time

14 days+

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Benefits offered by this job

Competitive salaries and bonuses
Medical
Dental
Vision
401(k) plan with employer match
Short term disability
Long term disability
Life/AD&D
Paid Time Off
11 paid holidays
Employee Assistance Program
Career advancement opportunities
Training and Development

Job summary

Envolve Client Services Group is seeking a Full-Time Community Manager to oversee Arrowpoint Apartments, directing on-site staff, leading leasing and marketing efforts, and ensuring high resident satisfaction.

The ideal candidate has at least 3 years of community management experience, a valid driver's license, and strong budgeting skills; HCCP certification preferred. Weekend and travel availability may be required.

Qualifications

  • High school diploma or equivalent; some college preferred.
  • Minimum of 3 years as a Community Manager or Assistant Community Manager or equivalent management experience.
  • Must have a valid driver's license.
  • HCCP certification is preferred.

Responsibilities

  • Oversee day-to-day operations of the property and manage on-site staff.
  • Lead leasing and marketing activities and analyze market conditions.
  • Manage property budgets and monitor NOI to improve financial performance.
  • Ensure compliance with Affordable Housing programs and HUD/LIHTC mandates.

Skills

Financial management
Budgeting
Forecasting
Cost control
Leadership
Multitasking
Communication
Travel
Weekend availability

Education

High school diploma or equivalent
3+ years Community Manager experience
Driver's license
HCCP certification preferred

Tools

Microsoft Office (Excel, Word, Outlook)
Yardi

Job description

Job Details

Envolve Client Services Group owns and professionally manages apartment communities located throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to be.

Envolve Client Services Group offers a wide variety of opportunities from residential apartment management, leasing, maintenance and more. We, the Envolve Client Services Group team, are recruiting friendly, self‑motivated individuals with positive attitudes and a drive to succeed, to join our growing company. We are currently searching for a Full‑Time Community Manager to work at Arrowpoint Apartments.

The Community Manager is responsible for the overall performance of their assigned property. Duties include managing and directing the on‑site staff, leading leasing and marketing activities, market analysis, resident relations, and preparation/management of property budgets.

Essential Duties and Responsibilities
  • Accountable for all aspects of the day to day operation of assigned property.
  • Ensure that all physical aspects of the property are fully functional at all times and maintained in an attractive condition.
  • Frequent interaction with residents, proactively responding to their needs, focusing on relationship development and achieving a high level of resident retention.
  • Achieve the highest possible net operating income through implementation of effective cost control.
  • Manage the property in the most efficient and profitable manner possible given existing market conditions consistent with goals and objectives of Envolve Client Services Group.
  • Develop yearly operating and capital budget plans while being cognizant of how they potentially impact NOI.
  • Coordinate and supervise resident improvement and other capital projects.
  • Monitor and enforce resident lease obligations.
  • Understand and maintain strict adherence to State and Federal Fair Housing Laws.
  • Communicate effectively with site staff members and ensure compliance with all personnel policies and procedures.
  • Provide direction and oversight to property maintenance staff, ensuring units/space conditions are in market-ready condition.
  • Promote and teach safe work practices and ensure the safety of the site and the occupants.
  • Perform regular inspections of the managed property in accordance with pre‑established schedules; recommend and coordinate necessary maintenance projects.
  • Bid, negotiate and manage vendor service contracts and one‑time projects.
  • Effectively maintain knowledge of the property and competitive properties through consistent evaluation of market condition and trends.
  • Train and mentor office staff in an effort to implement sales and marketing materials, which effectively maximizes rental income and results in high occupancy.
  • Ensure property compliance with all applicable Affordable Housing programs, including but not limited to HUD Subsidy, USDA, RD, LIHTC, HOME and other state and local programs.
  • Provide reports as required.
  • Other tasks as assigned.
Education and Work Experience Requirements
  • High school diploma or equivalent; some college preferred.
  • Minimum of 3 years as a Community Manager or Assistant Community Manager required or equivalent management experience.
  • Must have a valid driver’s license.
  • HCCP Certification preferred.
Specific Job Knowledge, Skill and Ability
  • Must have strong financial management skills and be well‑versed in budgeting, forecasting and cost control.
  • Ability to work effectively and lead the community staff in a fast‑paced, ever‑changing environment.
  • Solid multi‑tasking skills along with the ability to meet deadlines.
  • Ability to communicate professionally and effectively with co‑workers, residents, vendors and corporate staff.
  • Must be proficient with Microsoft Office (Excel, Word, and Outlook).
  • Experience with Yardi preferred.
  • Willingness and ability to work weekends and holidays when the business requires.
  • Must be able to travel for training and occasional business meetings.
Benefits
  • Competitive salaries and bonuses.
  • Medical.
  • Dental.
  • Vision.
  • 401(k) plan with employer match.
  • Short term disability.
  • Long term disability.
  • Life/AD&D.
  • Paid Time Off.
  • 11 paid holidays.
  • Employee Assistance Program.
  • Career advancement opportunities.
  • Training and Development.

EOE: Minorities/Females/Disabled/Veterans

Background Screening and Drug Test Required

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