Community Manager

LEDIC Realty Management / Envolve; Pembroke (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Bonuses

Medical insurance

Vision care

401(k) plan with employer match

Short-term disability

Long-term disability

Life/AD&D

Paid Time Off

11 paid holidays

Employee Assistance Program

Training and development

Job summary

Envolve Client Services Group is seeking a Full-Time Community Manager to lead Arrowpoint Apartments in North Carolina. You will oversee daily property operations, ensure upkeep and safety, and drive resident satisfaction and retention.

The ideal candidate has 3+ years in community management, a valid driver's license, and experience with budgeting, Yardi, and LIHTC. Some college and HCCP certification are preferred; weekend availability may be required.

Qualifications

• High school diploma or equivalent; some college preferred.
• Minimum 3 years as a Community Manager or Assistant Community Manager.
• Must have a valid driver’s license.
• HCCP Certification preferred.
• LIHTC and Yardi experience are preferred.

Responsibilities

• Oversee day-to-day operations of the property.
• Ensure property is well-maintained and attractive.
• Interact with residents to address needs and improve retention.
• Implement cost controls to maximize NOI.
• Develop operating and capital budgets.
• Supervise maintenance staff and coordinate vendor contracts.
• Ensure compliance with Fair Housing laws.
• Train staff on sales and marketing to maximize occupancy.
• Ensure compliance with affordable housing programs.
• Provide reports and perform other assigned tasks.

Skills

Financial management

Leadership

Multitasking

Communication skills

Microsoft Office

Education

High school diploma or equivalent

Some college preferred

HCCP Certification preferred

LIHTC experience

Tools

Yardi

Microsoft Office

Job description

Envolve Client Services Group owns and professionally manages apartment communities located throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to be.

Envolve Client Services Group offers a wide variety of opportunities from residential apartment management, leasing, maintenance and more. We, the Envolve Client Services Group team, are recruiting friendly, self‑motivated individuals with positive attitudes and a drive to succeed, to join our growing company. We are currently searching for a Full‑Time Community Manager to work at Arrowpoint Apartments.

Overall Responsibilities

• Accountable for all aspects of the day‑to‑day operation of the assigned property.
• Ensure that all physical aspects of the property are fully functional at all times and maintained in an attractive condition.
• Frequent interaction with residents, proactively responding to their needs, focusing on relationship development and achieving a high level of resident retention.
• Achieve the highest possible net operating income through implementation of effective cost control.
• Manage the property in the most efficient and profitable manner given existing market conditions, consistent with the goals and objectives of Envolve Client Services Group.
• Develop yearly operating and capital budget plans while being cognizant of how they potentially impact NOI.
• Coordinate and supervise resident improvement and other capital projects.
• Monitor and enforce resident lease obligations.
• Understand and maintain strict adherence to State and Federal Fair Housing Laws.
• Communicate effectively with site staff members and ensure compliance with all personnel policies and procedures.
• Provide direction and oversight to property maintenance staff, ensuring that units/space conditions are in market‑ready condition.
• Promote and teach safe work practices and ensure the safety of the site and its occupants.
• Perform regular inspections of the managed property in accordance with pre‑established schedules, recommending and coordinating necessary maintenance projects.
• Bid, negotiate and manage vendor service contracts and one‑time projects.
• Effectively maintain knowledge of the property and competitive properties through consistent evaluation of market conditions and trends.
• Train and mentor office staff in implementing sales and marketing materials, effectively maximizing rental income and achieving high occupancy.
• Ensure property compliance with all applicable Affordable Housing programs, including HUD Subsidy, USDA, RD, LIHTC, HOME and other state and local programs.
• Provide reports as required.
• Other tasks as assigned.

Education & Work Experience Requirements

• High school diploma or equivalent; some college preferred.
• Minimum of 3 years as a Community Manager or Assistant Community Manager required, or equivalent management experience.
• Must have a valid driver’s license.
• HCCP Certification preferred.

Job Knowledge, Skills & Abilities

• Must have strong financial management skills and be well‑versed in budgeting, forecasting and cost control.
• Ability to work effectively and lead the community staff in a fast‑paced, ever‑changing environment.
• Solid multi‑tasking skills along with the ability to meet deadlines.
• Ability to communicate professionally and effectively with co‑workers, residents, vendors and corporate staff.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Experience with Yardi preferred.
• Willingness and ability to work weekends and holidays when the business requires.
• Must be able to travel for training and occasional business meetings.

Benefits

• Competitive salaries and bonuses.
• Medical.
• Vision.
• 401(k) plan with employer match.
• Short‑term disability.
• Long‑term disability.
• Life/AD&D.
• Paid Time Off.
• 11 paid holidays.
• Employee Assistance Program.
• Training and Development.

Qualifications & Experience

Required

• 1–2 years experience in LIHTC.
• 1–2 years experience in Yardi.
• Tax credit knowledge is required.
• Driver’s License.

Preferred

• 1–2 years experience in AHA.
• Accredited Resident Manager.
• Certification in Professional Occupancy.

EOE: Minorities/Females/Disabled/Veterans.

Background Screening and Drug Test Required.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.