Community Manager

present of AI; Palo Alto (CA); On-site; USD 50,000 - 75,000; Full time

Job summary

present of AI is seeking a Community Manager to shape conversations around our car ownership app. You’ll maintain the brand’s online presence, answer questions, start conversations and guide users toward advocacy.

You’ll work with AI-assisted tools to monitor chatter, draft replies and identify trends, while preserving human tone, judgment and trust in every interaction. This role demands calm conflict handling, clear writing, and consistent posting across channels to build a loyal community of

Qualifications

• Writings clearly and maintains calm in public threads.
• Understands brand voice and audience engagement.
• Experience with community platforms.

Responsibilities

• Run brand presence in online spaces.
• Answer questions and start conversations.
• Turn users into advocates.
• Post with steady rhythm across channels.

Skills

Public writing

Community platform experience

Calm conflict handling

AI assisted content

Feedback to insights

Tools

AI tools

Job description

A Community Manager typically runs a brand's presence in online spaces, answering questions, starting conversations and turning users into advocates. A strong candidate writes clearly, stays calm in public threads, and keeps a steady posting rhythm across channels. For a car ownership app, that means helping drivers feel confident about insurance and maintenance topics.

How it fits the AI era

AI now drafts replies, sorts feedback and spots trends in community chatter, so the manager spends less time on routine posts. What stays human is judgment, tone and trust: knowing when to step in, when to listen, and how to handle a frustrated user. The role shifts toward shaping conversations rather than producing every word.

How it builds AI experience

This role builds hands on practice using AI tools to monitor mentions, summarize feedback and draft responses, then edit them for a human voice. A candidate can prepare by running a small community or forum and showing how AI helped spot issues or speed up replies. Familiarity with AI assisted content and simple analytics is worth building.

Worth showing

• Public writing samples
• Community platform experience
• Calm conflict handling
• AI assisted content
• Feedback to insights

This is our own read, written from the employer's posting and the company's Spotlight. The employer's posting is the source of truth for the role.

About Jerry

A free app that uses AI to shop car insurance across 100+ insurers, per the company, and manage the rest of car ownership, maintenance, recalls and refinancing, in one place.