Online Community Coordinator

Jerry.ai; Yorktown (VA); Remote; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health

Dental

Vision

Paid time off

Paid parental leave

401(k) plan

Wellness benefits

Equity opportunities

Job summary

Jerry.ai is seeking a Community Manager to grow our organic presence across Reddit, Quora, YouTube and TikTok. You will craft authentic posts, replies, and content strategies that fit our brand voice and resonate with fintech audiences.

You’ll build posting calendars, monitor conversations, and develop playbooks to scale engagement while preserving trust. Collaboration with Growth and Content teams is essential as we expand into new channels and products.

Qualifications

• 3+ years in community management or organic social in fintech/insurtech or regulated sectors.
• Ability to craft authentic, platform-specific content and responses.

Responsibilities

• Build and grow Jerry's organic presence on Reddit, Quora, YouTube, and TikTok.
• Develop a playbook for posting, replying, and silencing where appropriate.
• Grow Reddit communities into active, trusted spaces.
• Create scalable content and engagement strategies with AI support.
• Collaborate with Growth and Content teams to ensure channel consistency.

Skills

Community Mgmt

SEO basics

LLM sourcing

Content strategy

Job description

More than 80% of Americans own a car and see it as a fundamental necessity, yet the experience of owning one is stuck in the 90s. Every part of the user journey (shopping for a car, insurance, repairs, etc) is complicated, fragmented, and time‑consuming, and the costs are staggering. In 2025, the cost of owning a car was more than 20% of the average household income, after tax. ai , we are building the first app to manage it all and make car ownership accessible to all.

Jerry has built a product used by 5 million people, but the real conversations about car insurance and repair aren't happening in our apps—they’re happening on Reddit, Quora, and TikTok. We don’t want to just ‘manage’ these channels; Community Manager

You’re someone who knows how to provide genuine value in an r/personalfinance thread and can just as easily navigate the high-energy culture of a TikTok comment section.

Build and grow Jerry's organic presence across key channels like Reddit, Quora, YouTube, and TikTok — the places our customers actually congregate

Develop Jerry's playbook for how to show up in each community: when to post, when to reply, when to stay silent

Grow Jerry’s subreddits into active, trusted communities

Build a content and engagement strategy that scales without losing authenticity, leveraging AI where it helps

Work with Growth and Content teams to ensure consistency across channels

A platform native with a visceral dislike of corporate‑speak — you write with a tone that earns upvotes and moves naturally across Reddit, TikTok, and Quora

3+ years in community management or organic social, ideally in fintech, insurtech, or another consumer facing and/or regulated category

A strategic operator who builds systems, not just vibes — you understand SEO and how LLMs cite sources

A patient, curious long‑game player who values organic trust over quick PR wins

While we appreciate your interest and application, due to the volume of applications we receive, only applicants under consideration will be contacted.

is only able to hire full-time salaried employees who currently reside in AZ, CA, CO, FL, GA, IL, MA, NC, NJ, NV, NY, OR, TN, TX, UT, VA, or Ontario, Canada, and full-time hourly employees who currently reside in AZ, FL, GA, NV, NY, NC, TN, TX, UT, or VA. Unfortunately, we cannot accept applications from candidates residing elsewhere at this time.

We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws.

ai is committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at

In addition to base salary, the compensation may include opportunities for equity grants.

We offer a comprehensive benefits package to regular employees, including

• health
• dental
• vision coverage
• paid time off
• paid parental leave
• 401(K) plan with employer matching
• wellness benefits, among others.
• Equity opportunities may also be part of your total rewards package.
• Part-time, contract, or freelance roles may not be eligible for certain benefits.

Jerry is building the first AI‑powered advisor to manage all your physical assets.

Your car, home, and motorcycle aren't just purchases, they're the physical embodiment of the life you've worked hard to build. Imagine having a trusted friend in your pocket who takes care of everything: they find you the right car or home at the right price, lock in the best insurance rate without you lifting a finger, remind you before that service appointment turns into an expensive repair, and help you sell at the best price when the time is right. We started with car insurance in 2019, became one of the top 3 brokers in the U.We've reached 5M+ customers, raised $240M+, and achieved profitability in 2024. We're now expanding into home, motorcycle, RV, and beyond.

Our culture is the #1 reason people join Jerry and stay — we are a small and mighty team of competitive but kind people who think and act like owners, care deeply about the quality and impact of our work, and are relentless in our pursuit of learning and mastery over our craft.

We are proud to consistently rank as one of Y Combinator's Top Companies, Forbes and Statista's Best Startup Employers, and to have received other accolades in fintech and insurtech innovation, workplace culture, and leadership.

We support remote work for most roles, but if you prefer in-person or hybrid, we also have offices in Palo Alto, New York City, Chicago, and Toronto.