Community Manager

Cytd.ai; United States; Remote; USD 50,000 - 75,000; Full time

Job summary

A technology solutions company is looking for a full-time Community Manager to engage with online communities and manage social media channels. The ideal candidate will have strong communication skills, experience in community engagement, and knowledge of AI-driven platforms. Responsibilities include fostering discussions, identifying partnerships, and driving growth. This remote role emphasizes creative thinking and strategic community resilience. Candidates with a background in Communications or Marketing are preferred.

Qualifications

• Strong communication, interpersonal, and relationship-building skills are essential.
• Experience with social media management and content creation is required.
• Knowledge of AI-driven search platforms or interest in emerging technologies is a plus.

Responsibilities

• Engage with online communities and manage social media channels.
• Foster discussions and identify key influencer partnerships.
• Analyze community trends and craft responsive communications.

Skills

Strong communication skills

Social media management

Community engagement

Creative thinking

Analytical skills

Education

Bachelor's degree in Communications/Marketing/Public Relations

Job description

Cytd.ai specializes in helping brands optimize their visibility and performance in AI-driven search platforms like ChatGPT, Gemini, and Perplexity. By analyzing online presence, Cytd scores it and leverages AI to create and publish optimized content directly to clients' CMS platforms. With an innovative approach, Cytd ensures brands are prioritized by large language models, transforming their visibility into citations, traffic, and revenue.

Role Description

This is a full-time remote role for a Community Manager. Responsibilities include engaging with online communities, managing social media channels, fostering discussions, identifying key influencer partnerships, handling customer inquiries, and driving growth and positive engagement within brand communities. The Community Manager will also coordinate with internal teams to share customer feedback, create and implement community strategies, and analyze community trends to craft responsive communications.

Qualifications

• Strong communication, interpersonal, and relationship‑building skills
• Proficiency in social media management, community engagement, and content creation
• Understanding of customer service best practices and conflict resolution
• Experience with analytics tools and ability to measure community performance
• Creative thinking and a strategic approach to community building and retention
• Knowledge of AI‑driven search platforms or interest in emerging technologies is a plus
• Bachelor's degree in Communications, Marketing, Public Relations, or a related field preferred