Community Manager

Jobtailor; Kentucky; On-site; USD 65,000 - 95,000; Full time

Job summary

Jobtailor in Kentucky is seeking an experienced Property Manager to oversee day-to-day operations of assigned properties, lead a diverse team, and ensure financial and regulatory compliance. You will develop budgets, set rents, manage leases, and coordinate vendors to optimize occupancy and revenue.

The role requires 4-6 years in residence life or property management, knowledge of equity and inclusion laws, and strong communication skills. Travel between facilities may be required as needed.

Qualifications

• M.Ed or Bachelor’s/Master’s degree in Business Management, Communications, or related field from an accredited college or university.
• 4-6 years minimum of relevant experience in residence life and/or property management.
• Knowledge of equity and inclusion issues and laws impacting higher education and community living, including FERPA, all gender spaces, Title IX, affinity-based living learning communities, and ADA compliance.
• Ability to implement problem solving strategies for crisis response, conflict management, community development, and student/family concerns.
• Excellent written and verbal communication skills.
• Detail-oriented and self-motivated; able to work independently, as a leader, and as a collaborative team member.
• Proficiency in Internet, word processing, spreadsheet, and database management programs.
• Strong proficiency in property management software such as Yardi, OneSite, or Entrata.
• Ability to navigate THD (The Housing Director), PeopleSoft, MaxPanda, or equivalents.
• Management and supervisory skills sufficient to hire, lead, direct, evaluate, and manage subordinate and team members, including maintenance specialists.
• Experience building collaborative partnerships with faculty, administrators, students, parents/families, and campus and/or business partners.
• Ability to physically access all exterior and interior parts of the property and amenities.
• Ability to work in environments with potentially unpleasant or hazardous temperature, weather, odors, and/or landscape conditions.
• Routine local travel may be required between assigned areas and other facilities.
• Rare or occasional travel may be required for business meetings, training programs, or other necessary situations.

Responsibilities

• Manage the day-to-day operations of an assigned property, including team members, daily activities, and resources.
• Achieve established budgeted financial and operational goals while ensuring compliance with Company policies, Fair Housing, ADA, FCRA, and other applicable laws.
• Analyze financial statements, marketing information, and operational reports to support property budget development.
• Set rent rates, ensure rent and fees are collected and posted, make bank deposits, and prepare and review monthly financial status reports.
• Approve vendor, contractor, and service provider invoices and coordinate communication with vendors, accounting, and clients/owners.
• Control expenditures within the approved budget and manage petty cash.
• Oversee lease enforcement, including application approvals, discounts, renewal leases, inspections, notices, evictions, late fees, and other lease charges.
• Build relationships with housing and student affairs officials and academic institution representatives.
• Develop resident policies and guidelines and ensure compliance with pertinent regulations.
• Analyze market and economic trends and implement marketing and leasing strategies to meet occupancy and revenue goals.
• Promote resident satisfaction and retention by resolving complaints, questions, requests, and service issues.
• Ensure maintenance team members meet standards for responding to and completing resident service requests.
• Conduct property inspections and maintain safety, cleanliness, appearance, and appeal standards.
• Interview, hire, orient, train, and manage property staff performance.
• Support client/owner relationships through meetings, property tours, performance updates, and responses to owner requests.

Skills

Property Management

Financial Analysis

Compliance with Fair Housing and ADA

Team Leadership and Management

Resident Satisfaction and Retention

Education

M.Ed

Bachelor’s Degree in Business Management or Related Field

Tools

Yardi

OneSite

Entrata

PeopleSoft

MaxPanda

Job description

• Manage the day-to-day operations of an assigned property, including team members, daily activities, and resources
• Achieve established budgeted financial and operational goals while ensuring compliance with Company policies, Fair Housing, ADA, FCRA, and other applicable laws
• Analyze financial statements, marketing information, and operational reports to support property budget development
• Set rent rates, ensure rent and fees are collected and posted, make bank deposits, and prepare and review monthly financial status reports
• Approve vendor, contractor, and service provider invoices and coordinate communication with vendors, accounting, and clients/owners
• Control expenditures within the approved budget and manage petty cash
• Oversee lease enforcement, including application approvals, discounts, renewal leases, inspections, notices, evictions, late fees, and other lease charges
• Build relationships with housing and student affairs officials and academic institution representatives
• Develop resident policies and guidelines and ensure compliance with pertinent regulations
• Analyze market and economic trends and implement marketing and leasing strategies to meet occupancy and revenue goals
• Promote resident satisfaction and retention by resolving complaints, questions, requests, and service issues
• Ensure maintenance team members meet standards for responding to and completing resident service requests
• Conduct property inspections and maintain safety, cleanliness, appearance, and appeal standards
• Interview, hire, orient, train, and manage property staff performance
• Support client/owner relationships through meetings, property tours, performance updates, and responses to owner requests

Requirements

• M.Ed or Bachelor’s/Master’s degree in Business Management, Communications, or related field from an accredited college or university
• 4-6 years minimum of relevant experience in residence life and/or property management
• Knowledge of equity and inclusion issues and laws impacting higher education and community living, including FERPA, all gender spaces, Title IX, affinity-based living learning communities, and ADA compliance
• Ability to implement problem solving strategies for crisis response, conflict management, community development, and student/family concerns
• Excellent written and verbal communication skills
• Detail-oriented and self-motivated; able to work independently, as a leader, and as a collaborative team member
• Proficiency in Internet, word processing, spreadsheet, and database management programs
• Strong proficiency in property management software such as Yardi, OneSite, or Entrata
• Ability to navigate THD (The Housing Director), PeopleSoft, MaxPanda, or equivalents
• Management and supervisory skills sufficient to hire, lead, direct, evaluate, and manage subordinate and team members, including maintenance specialists
• Experience building collaborative partnerships with faculty, administrators, students, parents/families, and campus and/or business partners
• Ability to physically access all exterior and interior parts of the property and amenities
• Ability to work in environments with potentially unpleasant or hazardous temperature, weather, odors, and/or landscape conditions
• Routine local travel may be required between assigned areas and other facilities
• Rare or occasional travel may be required for business meetings, training programs, or other necessary situations

Core Competencies

Demonstrates expertise in property management, financial analysis, and compliance with relevant laws and regulations. Proven ability to lead teams, develop resident policies, and enhance resident satisfaction through effective communication and problem-solving strategies.

Highest-signal resume keywords

• Property Management
• Financial Analysis
• Compliance with Fair Housing and ADA
• Team Leadership and Management
• Resident Satisfaction and Retention

Hard Skills

• Budget Development
• Lease Enforcement
• Crisis Response Strategies
• Market Analysis
• Vendor Management

Soft Skills

• Excellent Communication Skills
• Detail-Oriented
• Self-Motivated
• Collaborative Team Member
• Conflict Management

Certifications & Qualifications

• M.Ed
• Bachelor’s Degree in Business Management or Related Field

Industry Keywords

• Fair Housing
• ADA Compliance
• FERPA
• Title IX
• Equity and Inclusion

Tools & Technologies

• Yardi
• OneSite
• Entrata
• PeopleSoft
• MaxPanda