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At Sun, we recognize that diversity fosters innovation. Apply now to join a company with an inclusive environment where you can be yourself and thrive!
OVERVIEW
Community Managers are responsible for the operation and profitability of the community. They serve as the point of contact for residents and are on-call 24 hours. Community Managers handle administrative duties, marketing, leasing and sales of homes, property maintenance, budgeting, performance management, and resident relations.
JOB DUTIES
- Coordinate team member selection and development, ensuring policy compliance.
- Review, verify, approve, and submit direct reports' time records per Suns Timekeeping Policy.
- Partner with Team Relations on counseling and termination recommendations.
- Conduct performance reviews and recommend compensation adjustments.
- Market homes for sale; prepare listing and sales documents.
- Manage rent collection, including delinquency follow-up and deposits.
- Handle delinquencies and approve eviction processes per Suns policies.
- Monitor and approve invoices for expenses and sales costs.
- Resolve complaints and respond promptly, offering solutions within guidelines.
- Manage LPPs, including repairs, leasing, sales, refurbishments, and service requests.
- Ensure compliance with fair housing laws and community regulations.
- Review and approve or deny residency applications.
- Initiate lease renewals and rent increase notices in a timely manner.
- Consult with RVP on non-guideline situations.
- Inspect and recommend purchase or renovation of homes.
- Prepare sites for models; coordinate with maintenance for move-ins.
- Handle onsite emergencies following standard procedures.
- Ensure safety policies are followed; complete incident reports promptly.
- Maintain community appearance to Suns standards.
- Assist in budget preparation; provide data for CapEx and expansion.
- Report operational deficiencies.
- Review and compile property accounting reports.
- Perform other duties as assigned.
REQUIREMENTS
- High School Diploma or GED required.
- Bachelor's Degree in Real Estate, Hospitality, or Business preferred.
- At least 2 years property management experience, including supervisory roles.
- 6 months sales and leasing experience.
- General maintenance knowledge.
- Leadership skills demonstrated.
- Strong organizational skills.
- Excellent communication skills.
- Ability to work in a fast-paced environment.
- Basic accounting knowledge.
- Knowledge of fair housing and employment laws.
- Intermediate computer skills, including Microsoft Office, email, and internet.
- Flexibility for non-business hour community needs.
- On-site living ability (housing provided).
REWARDING BENEFITS
Join Sun Communities for a challenging, rewarding, and growth-oriented environment with competitive pay, advancement opportunities, paid time off, comprehensive benefits, and more.
- Medical, prescription, and vision coverage.
- Reimbursement accounts.
- Life and disability insurance.
- 401(k) with company match.
- Employee assistance and legal plans.
- Pet insurance.
- Tuition reimbursement.
- RV site discounts.
- Team member perks and discounts.
- Paid holidays, vacation, personal, sick, bereavement, and jury duty pay.
ACCESSIBILITY ASSISTANCEIf you need assistance with your application due to a disability, contact us at (844) SUN-4343 or email careers@suncommunities.com with 'Applicant Accommodation' in the subject line. This contact is for accommodation requests only.
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