Community Engagement Specialist, IgniteTech (Remote) - $60,000/year USD

Trilogy; Toledo (OH); Remote; USD 60,000; Full time

Job summary

A leading company is seeking a Community Engagement Specialist to enhance brand awareness and customer retention through innovative event management and community engagement strategies. This full-time remote position requires expertise in GenAI tools and a passion for AI-driven marketing. Join a dynamic team dedicated to leveraging technology for exceptional customer experiences.

Qualifications

• Minimum 3 years of experience in managing events.
• Expertise in GenAI tools for content production.
• Reside in North America.

Responsibilities

• Organize and execute physical and virtual events.
• Maintain active customer-facing communities.
• Leverage GenAI tools for promotional content.

Skills

Event Management

Community Engagement

GenAI Tools

Tools

ChatGPT

Jasper

Canva AI

Job description

Community Engagement Specialist, IgniteTech (Remote) - $60,000/year USD

Join to apply for the Community Engagement Specialist, IgniteTech (Remote) - $60,000/year USD role at Trilogy

Community Engagement Specialist, IgniteTech (Remote) - $60,000/year USD

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Join to apply for the Community Engagement Specialist, IgniteTech (Remote) - $60,000/year USD role at Trilogy

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This range is provided by Trilogy. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$30.00/hr - $30.00/hr

Corporate event planning is due for a revolution. Many companies still treat it as an afterthought, leading to scattered webinars and sporadic Slack updates that fall short of a true community strategy. This approach leaves customers feeling neglected, engagement dwindling, and churn rates climbing. Despite 79% of B2B marketers claiming webinars as their top lead generation tool and active communities boosting customer retention by over 30%, few organizations execute these programs with the consistency and quality needed to drive business success.

At IgniteTech, we do things differently. AI is not just a novelty; it's the core of our strategy to deliver exceptional customer experiences. Our events and communities run like a finely-tuned engine—efficient, consistent, and perfectly aligned with our brand. We harness a powerful combination of templates, automation, and GenAI tools like ChatGPT and Jasper to maintain speed and precision without losing the human element. Our focus isn't on churning out more content or posts; it's about achieving genuine customer retention, engagement, and advocacy with technology that enhances your ability to deliver.

In this role, you're not just posting Zoom links or scheduling superficial content. You'll manage a scalable, AI-enhanced marketing engine that crafts top-tier events, maintains lively online communities, and drives retention and growth. If you're eager to dive into marketing automation, live event operations, and AI-driven content creation, and you thrive in a structured, fast-paced environment, you'll excel here. If you're seeking a traditional marketing role where creativity is confined to making Canva graphics without AI, this isn't for you.

Join a nimble, high-performing marketing team dedicated to working smarter, faster, and better than the rest. We embrace AI wholeheartedly and expect our team to do the same. If you're ready to be at the forefront of the AI-driven marketing evolution, we want to hear from you.

What You Will Be Doing

• Organize and execute both physical and virtual events such as webinars, live demonstrations, and AMAs using streamlined processes.
• Maintain active and brand-consistent customer-facing communities, including platforms like Slack, LinkedIn Groups, forums, and comment sections.
• Leverage GenAI tools like ChatGPT, Jasper, and Canva Magic to craft promotional content—email invitations, social media snippets, post-event follow-ups, recap summaries, and ongoing community engagement posts.

What You Won’t Be Doing

Handling mundane tasks without AI integration or settling for uninspired content creation.

Community Engagement Specialist Key Responsibilities

• Enhance brand awareness, foster engagement, and boost customer retention by delivering scalable, high-quality marketing events and facilitating dynamic online community interactions.

Basic Requirements

• Reside in North America.
• A minimum of 3 years of experience in managing both physical and virtual event operations.
• Expertise in using GenAI tools (such as ChatGPT, Jasper, Canva AI) to produce event and community content.

Nice-to-have Requirements

Experience with cutting-edge marketing technologies and a passion for AI-driven innovation.

About IgniteTech

If you want to work hard at a company where you can grow and be a part of a dynamic team, join IgniteTech! Through our portfolio of leading enterprise software solutions, we ignite business performance for thousands of customers globally. We’re doing it in an entirely remote workplace that is focused on building teams of top talent and operating in a model that provides challenging opportunities and personal flexibility.

A career with IgniteTech is challenging and fast-paced. We are always looking for energetic and enthusiastic employees to join our world-class team.

We offer opportunities for personal contribution and promote career development. IgniteTech is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace.

There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!

Working with us

This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $30 USD/hour, which equates to $60,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.

Crossover Job Code: LJ-5585-US-Toledo-CommunityEngag