Community Manager

Morgan Properties, LP; Cockeysville (MD); Presencial; USD 75.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

20% Apartment Rental Discount

$300 Morgan Essentials – paid quartery

Renewal Commissions

Medical, Dental & Vision Insurance

Life and AD&D Insurance

Long & Short-Term Disability Coverage

401(k) with Company Match

Generous PTO + 10 Holidays + Sick Leaf

Employee Assistance Program (EAP)

Descripción de la vacante

Morgan Properties, LP is seeking a Community Manager to drive resident experience and oversee daily operations at a Maryland community. The role includes leasing, resident relations, and coordinating with the Area Community Manager to implement property initiatives.

The position offers competitive pay, benefits, and a focus on delivering exceptional service to residents and neighbors. On-site role with opportunities to influence community standards and growth.

Formación

• Experience in property management or customer service management.
• Ability to manage multiple priorities and follow through on tasks.
• Strong problem-solving and service mindset.
• Valid driver’s license required.

Responsabilidades

• Resident Engagement & Leasing: Resolve complex resident concerns, manage applications and lease lifecycle, and ensure a consistent experience for residents.
• Operations & Financial Administration: Conduct property inspections, monitor curb appeal, manage resident accounts, and track occupancy and revenue.
• Collaboration & Execution: Work with Area Community Manager and on-site teams to execute priorities and meet deadlines.

Conocimientos

Property management

Customer service

Organizational skills

Attention to detail

Cross-functional collaboration

Problem-solving

Driver's license

Descripción del empleo

Join Our Team as a Community Manager – Support Operations, Build Community, and Drive Resident Experience!

Are you highly organized, detail-oriented, and motivated by keeping operations running smoothly? Morgan Properties is seeking a Community Manager to play a key role in executing daily operations, supporting resident experience, and ensuring community standards are consistently met.

In this role, you will be responsible for owning key operational processes, managing administrative processes, and partnering with your Area Community Manager to ensure priorities are executed effectively across the community.

What You Can Expect from Us:

Excellent Pay: $75,000-$80,000 / year

20% Apartment Rental Discount

$300 Morgan Essentials – paid quarterly

Renewal Commissions

Medical, Dental & Vision Insurance

Life and AD&D Insurance

Long & Short-Term Disability Coverage

401(k) with Company Match

Generous PTO + 10 Holidays + Sick Leave

Employee Assistance Program (EAP)

What You’ll Do:

Resident Engagement & Leasing

Resolve complex resident concerns, including legal matters, with professionalism and sound judgment

Manage the full resident lifecycle: applications, move-ins/move-outs, lease renewals, and retention efforts

Support leasing activity and ensure a consistent experience for prospective and current residents

Operations & Financial Administration

Execute property inspections, monitor curb appeal, and ensure safety and compliance standards are met

Manage resident accounts, collections, ledgers, and financial reporting with accuracy and timeliness

Track occupancy, revenue, and leasing activity, ensuring data is up to date and aligned with community goals

Follow established processes and escalte issues when additional support or direction is needed

Collaboration & Execution

Partner closely with the Area Community Manager to execute operational priorities and community initiatives

Coordinate with on-site teams and support partners to ensure tasks are completed efficiently and on time

Maintain organization across competing priorities, ensuring follow-through and attention to detail

Contribute to a professional, service-driven environment through reliable execution and communication

What We Expect from You:

Experience in property management or customer service management preferred

Strong organizational skills with the ability to manage multiple priorities and follow through on tasks

High attention to detail and ability to manage processes with accuracy

Customer service mindset with strong problem-solving ability

Comfort working cross-functionally in a support or coordination role

Valid driver’s license

Please note that only candidates who meet the specified requirements will be contacted for an interview. Thank you for your interest in joining our team.