Community Manager

Morgan Properties; Lancaster (TX); On-site; USD 71,000 - 75,000; Full time

Benefits offered by this job

Apartment rental discount

Medical, Dental & Vision Insurance

401(k) with company match

Generous PTO + holidays

EAP

Life and AD&D Insurance

Long & Short-Term Disability

Job summary

Morgan Properties is seeking a Community Manager to oversee daily operations, support resident experience, and maintain community standards across our properties. You’ll own key operational processes, manage administrative tasks, and partner with the Area Community Manager to execute priorities.

Join a team that offers strong compensation and benefits, including a $71,000-$75,000 annual salary, 20% apartment rental discount, medical, dental & vision, 401(k) with company match, generous PTO, and

Qualifications

• Experience in property management or customer service management.
• Strong organizational skills with the ability to manage multiple priorities.
• High attention to detail and ability to manage processes with accuracy.
• Customer service mindset with strong problem-solving ability.

Responsibilities

• Resident Engagement & Leasing: Resolve complex resident concerns with professionalism and sound judgment; manage the full resident lifecycle (applications, move-ins/move-outs, lease renewals, retention); support leasing activity and ensure a consistent experience for residents.
• Operations & Financial Administration: Execute property inspections, monitor curb appeal, and ensure safety and compliance; manage resident accounts, collections, ledgers, and financial reporting with accuracy and timeliness; track occupancy, revenue, and leasing activity; follow established processes and escalate when needed.
• Collaboration & Execution: Partner with the Area Community Manager to execute priorities; coordinate with on-site teams and support partners; maintain organization across competing priorities; contribute to a service-driven environment.

Skills

Property management experience

Customer service management

Strong organizational skills

Attention to detail

Valid driver’s license

Job description

Join Our Team as a Community Manager – Support Operations, Build Community, and Drive Resident Experience! Are you highly organized, detail-oriented, and motivated by keeping operations running smoothly? Morgan Properties is seeking a Community Manager to play a key role in executing daily operations, supporting resident experience, and ensuring community standards are consistently met. In this role, you will be responsible for owning key operational processes, managing administrative processes, and partnering with your Area Community Manager to ensure priorities are executed effectively across the community.

What You Can Expect From Us

• Excellent Pay: $71,000-$75,000 / year
• 20% Apartment Rental Discount
• $300 Morgan Essentials – paid quarterly
• Renewal Commissions
• Medical, Dental & Vision Insurance
• Life and AD&D Insurance
• Long & Short-Term Disability Coverage
• 401(k) with Company Match
• Generous PTO + 10 Holidays + Sick Leave
• Employee Assistance Program (EAP)

What You’ll Do

Resident Engagement & Leasing

• Resolve complex resident concerns, including legal matters, with professionalism and sound judgment
• Manage the full resident lifecycle: applications, move-ins/move-outs, lease renewals, and retention efforts
• Support leasing activity and ensure a consistent experience for prospective and current residents

Operations & Financial Administration

• Execute property inspections, monitor curb appeal, and ensure safety and compliance standards are met
• Manage resident accounts, collections, ledgers, and financial reporting with accuracy and timeliness
• Track occupancy, revenue, and leasing activity, ensuring data is up to date and aligned with community goals
• Follow established processes and elevate issues when additional support or direction is needed

Collaboration & Execution

• Partner closely with the Area Community Manager to execute operational priorities and community initiatives
• Coordinate with on-site teams and support partners to ensure tasks are completed efficiently and on time
• Maintain organization across competing priorities, ensuring follow-through and attention to detail
• Contribute to a professional, service-driven environment through reliable execution and communication

What We Expect From You

• Experience in property management or customer service management preferred
• Strong organizational skills with the ability to manage multiple priorities and follow through on tasks
• High attention to detail and ability to manage processes with accuracy
• Customer service mindset with strong problem-solving ability
• Comfort working cross-functionally in a support or coordination role
• Valid driver’s license

Please note that only candidates who meet the specified requirements will be contacted for an interview. Thank you for your interest in joining our team.

If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Get To Know Us

Established in 1985, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania, with a corporate office in Rochester, New York. Morgan Properties and its affiliates pursue a diversified investment strategy focusing on multifamily equity investments, commercial mortgage-backed securities, preferred equity, and whole loans. Morgan Properties and its affiliates own and manage a multifamily portfolio comprising over 110,000 units across more than 400 communities in 22 states – the company is consistently one of the largest owners of multifamily in the country.

Additionally, the company has made investments in commercial mortgage-backed securities backed by over $40 billion in multifamily loans. With over 2,500 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise. For more information, please visit www.morganproperties.com.