Assistant Community Manager

Morgan Properties; City of Syracuse (NY); On-site; USD 64,747,000 - 71,635,000; Full time

Benefits offered by this job

20% Apartment Rental Discount

Education/Tuition Reimbursement

Medical, Dental, and Vision Insurance

Life and AD&D Insurance

401(k) Retirement Plan with Company -

Generous Paid Time Off (10 Holidays)

Job summary

Morgan Properties is seeking an Assistant Community Manager to create exceptional resident experiences and support smooth operations across communities.

In this role you will serve as the friendly face for residents, manage move-ins/move-outs, conduct tours, and assist with events, while ensuring safety and policy compliance. You’ll need 2+ years in customer service and the ability to drive between communities; compensation is $23.00–$25.00 per hour plus benefits.

Qualifications

• 2+ years of experience in customer service or a related field.
• Excellent communication and interpersonal skills.
• Ability to problem-solve and stay organized in a fast-paced environment.
• A valid driver’s license and willingness to drive between communities if needed.

Responsibilities

• Be the friendly face and main point of contact for residents and visitors.
• Respond to resident needs with empathy and professionalism.
• Conduct community tours—walk-ins and those scheduled by our Regional Sales Team.
• Support move-ins and move-outs, creating a seamless experience.
• Escalate resident concerns as needed to leadership.
• Inspect homes before move-in to ensure quality.
• Walk the property and flag any maintenance or curb appeal issues.
• Assist in planning and executing resident events.
• Help ensure safety standards and community policies are followed.
• Keep resident records accurate and up to date.
• Assist in preparing community reports.
• Support day-to-day admin tasks as assigned.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Problem-solving

Driving

Job description

Join Our Team as an Assistant Community Manager – Create Exceptional Resident Experiences and Keep Our Communities Thriving!

Are you a customer service champion, an organized problem-solver, and a collaborative team player ready to make a difference? Morgan Properties is seeking an Assistant Community Manager who thrives on creating memorable resident experiences and supporting smooth community operations often across multiple sites.

This role offers the chance to make a real impact by delivering outstanding resident experiences, applying a sharp eye for detail, and confidently managing multiple priorities with a positive outlook.

Benefits That Make a Difference:

• Excellent Pay : $23.00-$25.00/ hour


• 20% Apartment Rental Discount


• $300 Morgan Essentials – paid quarterly


• Renewal Commissions


• Education/Tuition Reimbursement


• Medical, Dental, and Vision Insurance


• Life and AD&D Insurance


• 401(k) Retirement Plan with Company Match


• Generous Paid Time Off, including 10 Holidays per Year and Sick Leave

WhatYou’llDo:

Resident Engagement & Customer Service

• Be the friendly face and main point of contact for residents and visitors.


• Respond to resident needs with empathy and professionalism.


• Conduct community tours—walk-ins and those scheduled by our Regional Sales Team.


• Support move-ins and move-outs, creating a seamless experience.


• Escalate resident concerns as needed to leadership.

Community Operations

• Inspect homes before move-in to ensure quality.


• Walk the property and flag any maintenance or curb appeal issues.


• Assist in planning and executing resident events.


• Help ensure safety standards and community policies are followed.

Administrative Support

• Keep resident records accurate and up to date.


• Assist in preparing community reports.


• Support day-to-day admin tasks as assigned.

What You Bring:

• 2+ years of experience in customer service or a related field.


• Excellent communication and interpersonal skills.


• Ability to problem-solve and stay organized in a fast-paced environment.


• A valid driver’s license and the willingness to drive between communities if needed.