Community Manager

RHP Properties, Inc.; Annapolis (MD); On-site; USD 47,000 - 65,000; Full time

Benefits offered by this job

Commissions & bonuses

Medical, dental, and vision insurance

Job summary

RHP Properties, Inc. is seeking a Community Manager for the Wayson Woods complex in Lothian, MD. You will manage daily administration, operations, and on-site personnel to run the manufactured home community efficiently and profitably.

The role requires 2–3 years of property management experience, strong customer service and leadership, and the ability to work evenings and weekends. Proficiency with MS Office and MRI is preferred. Salary ranges from $47,000 to $65,000 per year.

Qualifications

• 2–3 years of property management experience with proven management skills.
• Strong customer service, communication, and organizational skills.
• Detailed-oriented and the ability to multitask and problem solve.
• Proficient with MS Office, specifically Excel and Outlook; MRI experience preferred.
• Ability to be flexible and work evenings and weekends.
• Proven leadership skills and the ability to be a team player in a fast-paced environment.
• Valid operator’s license, driving record in good standing, and commute between communities.
• High School diploma or GED required.

Responsibilities

• Manage and deposit daily collection of all monthly rentals and late fees.
• Pursue delinquent rents and evictions in compliance with state laws; attend court as needed.
• Hire, train, motivate and manage onsite staff; administer discipline with documentation.
• Demonstrate leadership and professional appearance; adhere to policies and procedures.
• Inspect grounds and community-owned homes to maintain a presentable appearance.
• Manage maintenance staff tasking via the Maintenance Work Order system.
• Enter lead information and complete guest cards.
• Process, approve and forward invoices; manage petty cash and expenses.
• Maintain employees’ files and timesheets for accurate compensation and benefits.
• Analyze daily, weekly, monthly reports; address discrepancies.
• Handle accidents and emergencies; report to corporate office; may require after-hours availability.
• Oversee refurbishment of community-owned homes.
• Maintain safety standards for residents and team members.
• Build relationships with residents and respond to needs.
• Coordinate advertising, promotions, and presentations of homes.

Skills

Property management

Customer service

Leadership

Multitasking

Communication

Driving license

Education

High School diploma or GED

Tools

MS Office

Excel

Outlook

MRI

Job description

Community Manager (FT) - CO/MD/NY/IL- ONLY

Headquartered in Farmington Hills, Michigan, RHP Properties is the nation's largest private owner and operator of manufactured home communities. With more than 370communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together.

We are presently seeking a Community Manager for our Wayson Woods located in Lothian, MD,to manage the daily administration, operation, and personnel of the manufactured home community in an efficient, professional, and profitable manner.

As a Community Manager, you will:

• Manage and deposit daily collection of all monthly rentals, late fees, etc.
• Pursue delinquent rents and perform evictions within State and landlord laws and attend court proceedings as required.
• Hire, train, motivate and manage onsite staff to ensure deadlines are met. Administer discipline with proper documentation.
• Demonstrate leadership in corporate attitude, communication skills, and professional appearance. Exemplify adherence to company policies and procedures.
• Inspect the community grounds and community-owned homes to maintain a presentable appearance.
• Manage and assign tasks to the maintenance staff through the use of the Maintenance Work Order system.
• Enter lead information in the Lead Tracker System and complete guest cards.
• Process, approve, and forward invoices in a timely manner to the Corporate Office; maintain petty cash; keep track of all expenses and receipts.
• Maintain employees’ files, timesheets, and records to coordinate accurate compensation and benefits.
• Analyze and audit daily, weekly, and monthly reports and address any issues or incorrect information .
• Manage accidents, emergency situations, and immediate mechanical needs; report to the corporate office immediately and prepare the proper reports. At times this will require the Community Manager’s availability outside of normal work hours.
• Manage the process of refurbishing community-owned homes.
• Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment for all residents and team members.
• Build relationships with residents and respond to all needs.
• Coordinate the advertising, promotions and presentations of homes as directed by Regional Manager.
• 2-3 years of property management experience with proven management skills.
• Strong customer service, communication, and organizational skills.
• Detailed-orientated and the ability to multitask and problem solve.
• Proficient with MS Office, specifically Excel and Outlook; MRI experience preferred
• Ability to be flexible and work evenings and weekends
• Proven leadership skills and the ability to be a team player in a fast-paced environment
• Valid operator’s license, maintenance of a good driving record at all times, and insurability under the Company’s policy at all times and the ability to commute between communities
• High School diploma or GED required.

Compensation:

The annual salary range for this position is $47,000 to $65,000.

Compensation is based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

We are Proud to Provide the following:

• Competitive compensation plus eligibility to earn commissions and bonuses
• Access to benefits including medical, dental and vision insurance

U. S. Patents 7,080,057; 7,310,626; 7,558,767; 7,562,059; 7,472,097; 7,606,778; 8,086,558 and 8,046,251.