Community Manager

Blue Castle Agency; Chesterfield Charter Township (MI); On-site; USD 68,000 - 75,000; Full time

Benefits offered by this job

Base salary $68,000-$75,000/year plus

Quarterly bonus potential up to $6,000

Medical coverage

Dental and vision

Life insurance

401(k) with company match

Generous PTO and paid holidays

Job summary

Blue Castle Agency is seeking a Community Manager for a large, 800-site community in Chesterfield, MI. You will own the P&L, lead the on-site team, work with sales to move homes, and be the main contact for residents and ownership to keep operations running smoothly.

The role requires strong leadership, proven results, and hands-on management of occupancy, NOI, and collections, with a focus on onboarding, vendor management, and community standards.

Qualifications

• 3+ years of leadership experience in property management or related fields.
• Proven track record improving occupancy and NOI.
• Experience owning P&L and managing budgets.
• Familiarity with Fair Housing standards and landlord-tenant laws.

Responsibilities

• Run community like a business, lead on-site team, and drive collaboration.
• Partner with sales team to keep homes show-ready and move transactions.
• Own occupancy, NOI, and collections; manage budgets and vendor spend.
• Manage rent billing, notices, and payment agreements per state law.
• Coordinate resident turnover, applications, leases, and paperwork.
• Maintain curb appeal and oversee grounds vendors.
• Flag capital needs to Regional VP and coordinate project access.
• Oversee home readiness and ensure turnover readiness.
• Build resident relationships, keep ledgers accurate, and close work orders within 48 hours.

Skills

Leadership experience

P&L ownership

Budget management

Vendor management

Resident relations

Fair Housing knowledge

Job description

Community Manager

Chesterfield, MI

$68,000-$75,000 / year base + performance based bonuses

OVERVIEW

A manufactured housing operator is hiring a Community Manager for a large, nearly 800-site community in Chesterfield, MI. This is closer to running a small business than managing a property: you'll own the P&L, lead the on-site team, work hand-in-hand with the dedicated sales team to keep homes moving, and be the person residents and ownership both count on to keep a community this size running well.

WHAT YOU'LL DO

• Run your community like it's your own business - own the numbers, lead and coach your on-site team, and set the tone around collaboration, accountability, and follow-through
• Partner closely with the on-site sales team, keeping homes show-ready and clearing whatever's in the way of a sale
• Own your community's occupancy, NOI, and collections numbers - manage budgets and keep a close eye on vendor and staff spending
• Handle rent billing and collections, including legal notices and payment agreements, in line with state law and Fair Housing
• Facilitate the paperwork whenever a resident-owned home changes hands - applications, lease signing, all of it
• Keep curb appeal where it needs to be - manage grounds vendors and walk the mystery-shop checklist
• Flag capital project needs and property risks to your Regional VP, then coordinate vendor logistics and site access once work's approved
• Oversee home readiness - final walkthroughs, punch lists, and clean turnovers so homes are truly ready to sell
• Build resident relationships that actually stick - respond fast, keep ledgers and billing accurate, and close out work orders within 48 hours

WHY YOU MATTER

Hundreds of households are counting on you to run things well in a community this size. Residents who feel looked after stick around, and that's what keeps occupancy, NOI, and the whole community healthy. This isn't a job you can phone in - the numbers follow directly from how well you lead your team and treat the people who live there.

WHAT IT TAKES

• 3+ years of leadership experience - from property management, sales, skilled trades, hospitality, the military, or running your own business. Manufactured housing experience is welcome, but not required
• A track record of real results - you can point to numbers you moved, not just duties you held
• Comfortable owning a P&L: NOI, occupancy, collections, and expense management
• A self-starter who takes initiative and solves problems directly rather than waiting to be told
• A real coach - someone who sets goals, gives regular feedback, and gets a small team rowing in the same direction
• Working knowledge of Fair Housing Standards and state landlord-tenant law, or the ability to get there fast
• Comfortable managing vendors - landscaping, capital projects, maintenance - and holding them to a standard
• Strong organizational skills - ledgers, billing, and work orders don't fall through the cracks on your watch
• A genuine care for the resident experience, not just the numbers behind it

THE PERKS!

• Base salary of $68,000-$75,000/year, plus quarterly bonus potential up to $6,000 (up to $24,000/year) tied to NOI and delinquency performance
• Medical coverage (Aetna PPO or HDHP, with Garner reimbursement and HSA options)
• Dental and vision through Unum
• Employer-paid $25,000 life and AD&D insurance
• 401(k) with a 6% company match
• Generous PTO and paid holidays