Community Manager

RHP Properties, Inc.; Maryland; On-site; USD 47,000 - 65,000; Full time

Benefits offered by this job

Commissions and bonuses

Medical, dental and vision insurance

Dental insurance

Vision insurance

Job summary

RHP Properties is seeking a Community Manager for Wayson Woods in Lothian, MD to oversee daily operations, finances, and on-site staff across a manufactured home community. You will manage rent collections, delinquency actions, staff training, safety, maintenance scheduling, and resident relations, often outside standard hours as needed.

This full-time role offers a salary range of $47,000 to $65,000, plus commissions and bonuses, medical/dental/vision benefits, and opportunities for

Qualifications

• 2–3 years of property management experience
• Strong customer service, communication, and organizational skills
• Detailed-oriented and able to multitask
• Proficient with MS Office, Excel and Outlook; MRI experience preferred
• Willingness to work evenings and weekends
• Valid driver’s license and ability to commute between communities
• High School diploma or GED required

Responsibilities

• Manage daily rental collections, late fees, and delinquencies
• Pursue evictions and attend court as required
• Hire, train, and supervise on-site staff; administer discipline
• Maintain safe, professional appearance and adherence to policies
• Inspect grounds and homes to keep a presentable community
• Oversee maintenance work orders and vendor coordination
• Enter lead information and manage guest cards
• Process invoices and maintain petty cash and expense records
• Maintain employee files and timekeeping for accurate compensation
• Monitor reports and address discrepancies
• Coordinate safety, emergencies, and after-hours availability as needed
• Oversee refurbishing of community-owned homes
• Foster resident relations and respond to needs
• Coordinate advertising and promotions of homes as directed by Regional Manager
• Coordinate the advertising, promotions and presentations of homes as directed by Regional Manager.

Skills

Staff management

Customer service

Communication

Organizational skills

MS Office (Excel/Outlook)

MS Office

Excel

Outlook

Education

High School diploma or GED

Tools

MRI

Job description

Community Manager (FT) - CO/MD/NY/IL- ONLY

Headquartered in Farmington Hills, Michigan, RHP Properties is the nation's largest private owner and operator of manufactured home communities. With more than 370communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together.

We are presently seeking a Community Manager for our Wayson Woods located in Lothian, MD,to manage the daily administration, operation, and personnel of the manufactured home community in an efficient, professional, and profitable manner.

As a Community Manager, you will:

• Manage and deposit daily collection of all monthly rentals, late fees, etc.
• Pursue delinquent rents and perform evictions within State and landlord laws and attend court proceedings as required.
• Hire, train, motivate and manage onsite staff to ensure deadlines are met. Administer discipline with proper documentation.
• Demonstrate leadership in corporate attitude, communication skills, and professional appearance. Exemplify adherence to company policies and procedures.
• Inspect the community grounds and community-owned homes to maintain a presentable appearance.
• Manage and assign tasks to the maintenance staff through the use of the Maintenance Work Order system.
• Enter lead information in the Lead Tracker System and complete guest cards.
• Process, approve, and forward invoices in a timely manner to the Corporate Office; maintain petty cash; keep track of all expenses and receipts.
• Maintain employees’ files, timesheets, and records to coordinate accurate compensation and benefits.
• Analyze and audit daily, weekly, and monthly reports and address any issues or incorrect information .
• Manage accidents, emergency situations, and immediate mechanical needs; report to the corporate office immediately and prepare the proper reports. At times this will require the Community Manager’s availability outside of normal work hours.
• Manage the process of refurbishing community-owned homes.
• Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment for all residents and team members.
• Build relationships with residents and respond to all needs.
• Coordinate the advertising, promotions and presentations of homes as directed by Regional Manager.
• 2-3 years of property management experience with proven management skills.
• Strong customer service, communication, and organizational skills.
• Detailed-orientated and the ability to multitask and problem solve.
• Proficient with MS Office, specifically Excel and Outlook; MRI experience preferred
• Ability to be flexible and work evenings and weekends
• Proven leadership skills and the ability to be a team player in a fast-paced environment
• Valid operator’s license, maintenance of a good driving record at all times, and insurability under the Company’s policy at all times and the ability to commute between communities
• High School diploma or GED required.

Compensation:

The annual salary range for this position is $47,000 to $65,000.

Compensation is based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

We are Proud to Provide the following:

• Competitive compensation plus eligibility to earn commissions and bonuses
• Access to benefits including medical, dental and vision insurance

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