Community Library Programs & Reference Technician

City of McKinney; Town of Texas (WI); On-site; USD 35,000 - 55,000; Full time

Job summary

The City of McKinney library is seeking a proactive professional to assist customers, support reference services, and participate in programming and outreach. You will help maintain library operations and collaborate with City departments to achieve community goals.

Strong communication, teamwork, and a willingness to learn are essential, along with basic computer skills and familiarity with library workflows. This role emphasizes service excellence and community engagement.

Qualifications

• High School diploma or GED required.
• Experience in reference and information services preferred.
• Ability to work in a team and handle multiple tasks.

Responsibilities

• Assist customers with reference, readers' advisory, circulation, and information services.
• Develop, implement, and participate in public classes, programming, and outreach.
• Train new employees and volunteers as needed.
• Process interlibrary loans, copy cataloging, and manage library materials.

Skills

Customer service

Communication

Teamwork

Problem solving

Adaptability

Education

High School diploma or GED

Tools

Integrated library system (ILS)

Job description

The City of McKinney library is seeking a proactive professional to assist customers, support reference services, and participate in programming and outreach. You will help maintain library operations and collaborate with City departments to achieve community goals.

Strong communication, teamwork, and a willingness to learn are essential, along with basic computer skills and familiarity with library workflows. This role emphasizes service excellence and community engagement.