Library Technician

City of McKinney; McKinney (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

The City of McKinney Library seeks an energetic team member to plan, facilitate, and implement diverse library programs under supervision. You will assist customers with reference, circulation, and information services while contributing to policy development and cross-department collaboration.

Responsibilities include leading public classes, maintaining digital calendars, and handling interlibrary loans. A commitment to professional growth and excellent customer service is essential in a

Qualifications

• High School diploma or GED is required.
• Experience or substitutions acceptable for education requirements.
• Bilingual abilities are preferred; some college hours & library experience are advantageous.

Responsibilities

• Assist library customers with reference, readers' advisory, circulation, and information services.
• Develop, improve, and implement policies, procedures, workflows, and organizational goals.
• Design and implement engaging public classes, programming, and outreach activities for the community; coordinate with City departments.
• Update web calendar, wiki, and kiosk displays; manage interlibrary loans and cataloging tasks.

Skills

Customer service

Communication

Teamwork

Critical thinking

Problem solving

Attention to detail

Time management

Public speaking

Education

High School diploma or GED

Some college hours

Job description

WORKING FOR THE CITY OF MCKINNEY

Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist.

SUMMARY

Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist.

WORKING FOR THE CITY OF MCKINNEY

Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named "The #1 Best Place to Live in America." Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That's why we exist.

OUR CORE VALUES

City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-inspired values – Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization.

Summary Of Position

Under direct supervision, this position participates in the planning, facilitation, and implementation of various library programs; performs a variety of technical duties; and assists library customers. Responsibilities may differ according to assigned area. Performs other duties as assigned.

Essential Functions/Knowledge, Skills, & Abilities

GENERAL EXPECTATIONS FOR ALL EMPLOYEES

In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees.

• Learn and demonstrate an understanding of how team, department, and City goals are interconnected.
• Contribute to a positive work culture.
• Maintain regular and reliable attendance.
• Ability to assess his/her work performance or the work performance of the team.
• Contribute to the development of others and/or the working unit or overall organization.
• Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities.
• Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same.

Essential Duties And Responsibilities

• Helps create an environment where customers have the best possible library experience.
• Assists customers with reference, readers' advisory, circulation, and information services.
• Assists with development, improvement, and implementation of policies, procedures, workflows, and organizational goals and objectives.
• Facilitates and participates as an active member on cross-functional teams.
• Designs, creates, facilitates, and implements engaging public classes, programming, and outreach activities, coordinating library activities with other City departments.
• Updates web calendar, wiki, and kiosk displays.
• Troubleshoots print management system and assists with administration of digital resources.
• Processes interlibrary loans, copy cataloging, accounting, and functions of an integrated library system.
• Places and receives supply and materials orders.
• Assists in training new employees and/or volunteers.
• Stays informed of professional developments and trends.
• Performs daily cash handling and cash register functions.
• Processes new and donated materials, and repairs damaged materials.
• Prepares department-specific statistical reports and/or budget spreadsheets.

Other Job Functions

• Perform other duties as assigned or directed.

Knowledge, Skills, Abilities, And Behaviors

• Ability to embrace and embody the City's core values of Respect, Integrity, Service, and Excellence (R.I.S.E.).
• Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided.
• Ability to produce desired work outcomes, including quality, quantity, and timeliness.
• Ability to plan and organize work, time, and resources, and if applicable, that of subordinates.
• Ability to work in a team environment; contribute as a team member and treat co-workers and customers with respect.
• Ability to build relationships with all library stakeholders.
• Flexibility, adaptability, and the ability to lead in an environment of continuous improvement and change.
• Ability to gather and use evidence and data to inform decisions.
• Ability to work in an environment where leadership is valued and expected at all levels.
• Critical thinking in problem solving and decision making.
• Ability to exercise independent judgment in order to provide input on how to apply policies and procedures to specific situations.
• Effective communication both orally and in writing.
• Skill to organize and complete work in a timely manner.
• Knowledge of basic computer skills
• Knowledge of alphabetical and numerical filing.
• Ability to utilize a wide variety of reference, descriptive, and/or advisory data and information.

Required Qualifications

MINIMUM QUALIFICATIONS

High School diploma or GED

Any work related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above specified education and experience requirements.

Preferred Qualifications

Bilingual preferred, along with some college hours and/or library experience.

CONDITIONS OF EMPLOYMENT

• Must pass a drug screen and background check.
• Must have Class C Texas Driver's License
• Must be able to work a combination of morning, afternoon, evening and weekend hours

PHYSICAL DEMANDS

Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light to medium weight (10-50 pounds). May also involve the pushing and/or pulling of objects or materials up to one-hundred (100) pounds between. Tasks may involve extended periods of time at a keyboard or work station. Some tasks require visual/sound perception/discrimination and oral communications ability.

WORK ENVIRONMENT

Essential functions are regularly performed without exposure to adverse environmental conditions.

The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status.