Community Library Programs and Outreach Specialist

City-of-Olath; Olathe (KS); On-site; USD 31,000 - 36,000; Full time

Job summary

The City of Olathe Libraries seek a Library Programming Specialist to craft and deliver engaging programming for customers, with a focus on children from birth through 5th grade. You will provide front-line customer assistance and help connect families with library resources and programs.

You will plan and implement programming, participate in outreach events, and collaborate with staff and volunteers to ensure excellent service, confidentiality, and a welcoming library environment.

Qualifications

• Three years of customer service experience in library services required.
• Bachelor's degree in library science required; experience can substitute for education.

Responsibilities

• Provides efficient, courteous public service to a diverse customer population and presents a positive library image in attitude, appearance, and duty performance.
• Plans and implements exceptional library programming to meet objectives and represents the library at outreach events and programs held off-site.
• Collaborates with staff and volunteers with a strong customer service attitude and maintains confidentiality in interactions.
• Performs specialized computer functions, troubleshoots equipment, and reports larger issues as needed.
• Assumes responsibility as the professional in charge of the building and service area, overseeing staff and operations.

Skills

Customer service

Education

Bachelor's degree in Library Science

Job description

The City of Olathe Libraries seek a Library Programming Specialist to craft and deliver engaging programming for customers, with a focus on children from birth through 5th grade. You will provide front-line customer assistance and help connect families with library resources and programs.

You will plan and implement programming, participate in outreach events, and collaborate with staff and volunteers to ensure excellent service, confidentiality, and a welcoming library environment.