Library Programming Specialist

City-of-Olath; Olathe (KS); On-site; USD 31,000 - 36,000; Full time

Job summary

The City of Olathe Libraries seek a Library Programming Specialist to craft and deliver engaging programming for customers, with a focus on children from birth through 5th grade. You will provide front-line customer assistance and help connect families with library resources and programs.

You will plan and implement programming, participate in outreach events, and collaborate with staff and volunteers to ensure excellent service, confidentiality, and a welcoming library environment.

Qualifications

• Three years of customer service experience in library services required.
• Bachelor's degree in library science required; experience can substitute for education.

Responsibilities

• Provides efficient, courteous public service to a diverse customer population and presents a positive library image in attitude, appearance, and duty performance.
• Plans and implements exceptional library programming to meet objectives and represents the library at outreach events and programs held off-site.
• Collaborates with staff and volunteers with a strong customer service attitude and maintains confidentiality in interactions.
• Performs specialized computer functions, troubleshoots equipment, and reports larger issues as needed.
• Assumes responsibility as the professional in charge of the building and service area, overseeing staff and operations.

Skills

Customer service

Education

Bachelor's degree in Library Science

Job description

If you are a current City of Olathe employee, please click this link to apply through your Workday account.Employment TypeFull TimeJob SummaryHiring Range: $22.19 - $26.00 hour depending on experience and qualifications.The City of Olathe Libraries are vibrant, community-centered organizations committed to fostering learning, creativity, and engagement. We offer a wide variety of resources, services, and programs designed to meet the diverse needs of our community. We are seeking a creative, energetic, and customer-focused Library Programming Specialist to join our team and help shape programming that inspires and connects with our customers.In this role, the Library Programming Specialist provides front-line customer assistance, develops and delivers engaging library programming, and supports outreach efforts for customers of all ages, with a special emphasis on children from birth through 5th grade. The ideal candidate is enthusiastic about supporting young learners in their journey of discovery, connecting them with information and resources, and creating meaningful experiences through inspiring programs and engaging storytimes.For more details, review the full job details and requirements below.The Library Programming Specialist performs front-line assistance, programming, and outreach for library customers of all ages. They connect with library customers along their journeys of discovery, inspiring personal and community growth through life-long learning while demonstrating a passion for assisting others and displaying an innovative approach in connecting library customers to information.Key ResponsibilitiesProvides efficient, courteous public service to a diverse customer population and presents a positive library image in attitude, appearance, and duty performance; demonstrates a passion for assisting others and innovatively connecting library information to customers.Plans and implements exceptional library programming to meet the objectives of the library and community; actively engages with the community by representing the library at outreach events and programs held off-site.Collaborates as an effective team member with staff and volunteers with a “whatever-it-takes” work ethic and an excellent customer service attitude, providing information and resources to customers; maintains appropriate confidentiality in customer and staff interactions.Performs specialized computer functions requiring advanced technical skills; troubleshoots equipment and facility issues, resolving minor problems independently and reporting larger concerns appropriately.Assumes responsibility as the professional in charge of the building and service area, overseeing staff, monitoring library activities, delegating responsibilities, enforcing library policies, securing the building, and ensuring smooth operations.QualificationsExperience: Three years of customer service experience in library services is required..Education: A bachelor’s degree in library science is required. Experience can substitute for education.Licenses & Certifications: A valid driver's license and favorable driving record are required.Language: Proficiency in verbal and written English language is required.