Community Liaison & Workforce Partnerships

Equus Workforce Solutions; Garland (TX); On-site; USD 60,000 - 75,000; Full time

Job summary

Equus Workforce Solutions in Garland, TX is seeking a Career Counselor/Case Manager to assess individuals, determine eligibility for services, and deliver comprehensive case management to help clients reach self-sufficiency. You will coordinate supportive services and collaborate with local employers to create hiring events and expand community partnerships.

The role requires a bachelor’s degree or higher in a related field and at least two years of case management or public administration

Qualifications

• Bachelor's degree or higher in Human Services, Business, or related field from an accredited college or university or equivalent experience
• At least two years' experience working in case management, business, or public administration
• Ability to communicate effectively and efficiently with diverse groups of people and personalities
• Ability to interpret and apply local, federal, and state regulations, policies, and procedures
• Knowledge of and skill in using current Microsoft Office products and design software to develop brochures, flyers, presentations, reports, and other marketing materials
• Ability to establish and maintain effective working relationships with childcare providers and local employers
• Ability to prioritize, organize and manage multiple tasks and projects
• Ability to work independently under general supervision and effectively as a team with co-workers, TWC personnel, and partner agencies
• Ability to use critical thinking, deductive reasoning, and to provide clear and concise instructions
• Technical writing to develop standard operation procedures and produce reports
• Ability to travel within and out of the Rural Capital Area with occasional overnight travel to attend conferences, meetings, workshops, or training up to 50% of the time
• Ability to attend monthly meetings and annual training
• Team player and model company HEART Principles
• Meets company driving requirements

Responsibilities

• Conducts individual assessment to provide career guidance and counseling to customers interested in services
• Determines eligibility for services and assist customers in maintaining eligibility for services by ensuring attendance at required training, activities, workshops and performing job searches
• Provides detailed case management for each customer; assist customers in preparation for employment that leads to self-sufficiency
• Authorizes and coordinates supportive services such as but not limited to childcare, transportation, or special assistance
• Collaborates with local Business Consultant
• Assists in building relationships with local employers and consult with them on their needs, challenges, and opportunities to provide concrete solutions
• Identifies new and emerging businesses in our area that can utilize our services
• Helps with outreach and engagement, broadening our scope of services to include members of the community who are eligible for our services
• Collaborates with local Business Consultant to hold career and hiring events, as well as onsite hiring events for individual employers
• Maintains existing contacts to community resources and develops new ones to further the goals of our services
• Develops community partnerships with social services organizations and employers

Skills

Effective communication

Regulatory interpretation

Critical thinking

Team player

Travel readiness

Independent work

Written communication

Education

Bachelor's degree or higher in Human Services, Business, or related field

Tools

MS Office

Graphic design software

Job description

Equus Workforce Solutions in Garland, TX is seeking a Career Counselor/Case Manager to assess individuals, determine eligibility for services, and deliver comprehensive case management to help clients reach self-sufficiency. You will coordinate supportive services and collaborate with local employers to create hiring events and expand community partnerships.

The role requires a bachelor’s degree or higher in a related field and at least two years of case management or public administration