COMMUNITY LIAISON

Arbour SeniorCare; Washington (District of Columbia); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading healthcare provider is seeking a Business Development Liaison to implement strategic goals and maximize referral potentials. The role involves developing new business, maintaining relationships, and achieving business development targets in a supportive environment focused on patient care.

Benefits

Generous Paid Time Off

Excellent Medical, Dental, Vision, and Prescription Drug Plans

401(K) with company match

Tuition Reimbursement

Employee Assistance Program (EAP)

Qualifications

• Minimum of two years in healthcare business development/marketing.
• Knowledge of psychiatric and chemical dependency treatment principles.

Responsibilities

• Develop new accounts and markets in employer EAP and managed care segments.
• Achieve business development goals by making 60 contacts per week.
• Monitor referrals and admissions to maximize referral potential.

Skills

Communication

Marketing

Business Development

Education

Bachelor's Degree in a behavioral health area

Job description

Responsibilities

Business Development Liaison

The Psychiatric Institute of Washington provides comprehensive behavioral healthcare for children, adolescents, adults, and senior adults suffering from mental health and addictive illnesses. PIW is a 130-bed, short-term, acute care hospital offering inpatient, partial, and intensive outpatient hospitalization, as well as specialized treatment programs for chemical dependency. PIW has an excellent reputation as an innovative hospital with caring, dedicated staff, experienced in the delivery of behavioral healthcare. Situated in the safe, historical Tenleytown neighborhood, PIW is one mile from the Tenleytown Metro stop and within walking distance to local cafes and restaurants.

Position Summary

The Business Development Liaison implements the philosophy, policy, procedures, systems, and strategic goals set forth by the senior management team while maximizing referral potentials from assigned accounts, and developing new business to achieve the goals and objectives of the business development systems.

Benefit Highlights

Our employees are our most valuable asset, and we are dedicated to providing a challenging and rewarding work environment. Benefits include:

• Generous Paid Time Off
• Excellent Medical, Dental, Vision, and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• UHS employee discounted stock option plan
• Tuition Reimbursement and Student Loan Repay Program
• Employee Assistance Program (EAP)
• Life Insurance and Disability Insurances
• Flexible Spending Account
• Pre-tax Metro SmartTrip Benefits
• Career development opportunities within UHS and its 300+ subsidiaries

What Our Nurses Value

A safe and supportive environment that prioritizes patient care and values the nursing profession. Working as a Registered Nurse (RN) offers opportunities to provide excellent care, comfort, and security to patients and families during their most vulnerable times. You are part of a large, nationwide network of peer nurses and nursing leaders who educate the field, exchange ideas, and review current topics. We support your growth and career advancement through various programs, including Charge, Supervisor, Nurse Manager-in-training, and nursing executive tracks. We also offer robust continuing education and skills diversification opportunities. At UHS, your voice matters.

Who We Are

Universal Health Services, Inc. is one of the nation’s largest and most respected providers of hospital and healthcare services. With a steady growth since inception, it is a Fortune 500 company with 89,000 employees, operating 26 acute care hospitals, 334 behavioral health facilities, and more across 38 states, Washington D.C., Puerto Rico, and the UK. In 2021, UHS was recognized as one of the World’s Most Admired Companies by Fortune.

Qualifications

Education: Bachelor's Degree in a behavioral health area, marketing, business administration, or related field is preferred; or an equivalent combination of education and experience.

Experience: Minimum of two (2) years in healthcare business development/marketing with measurable results, and knowledge of psychiatric and chemical dependency treatment principles is preferred.

Licensure: Must have a valid driver's license.

Marketing Communications: Manage social media platforms.

Primary Responsibilities

• Develop new accounts and markets in the employer EAP, Primary Care Physicians/Licensed Practitioners, and managed care segments, as directed by the Director of Business Development.
• Achieve business development goals by making 60 contacts per week to develop qualified leads.
• Maintain and update account management lists.
• Engage with primary accounts through visits, calls, and mailers to build trust and relationships.
• Monitor referrals and admissions, and strategize to maximize referral potential.
• Stay informed on industry changes through self-education, peer engagement, and community involvement.
• Maintain competitive intelligence files and contribute to SWOT analysis.
• Participate in the business development team to increase productivity and avoid duplication.
• Promote team collaboration within the facility.
• Analyze facility statistics and recommend strategic adjustments.
• Continuously analyze the healthcare environment and participate in internal marketing efforts such as newsletters and events.
• Attend department meetings, provide reports, and participate in planning and development committees.
• Adhere to policies, standards, and scheduled training activities.
• Support quality and performance improvement initiatives.
• Maintain confidentiality of staff and patient information.

Note: The essential functions are not limited to those listed above.

COVID Requirements

PIW requires staff to be fully vaccinated against COVID-19, including boosters if required, unless an approved accommodation is granted.

E-Verify & EEO Statements

PIW participates in E-Verify. We are committed to equal employment opportunity and fostering a diverse and inclusive workplace. We do not request personal or financial information via email during recruitment, and suspicious communications should be reported.