COMMUNITY LIAISON

Clive Behavioral; Washington (District of Columbia); On-site; USD 65,000 - 85,000; Full time

Job summary

A leading healthcare provider in Washington is seeking a Business Development Liaison to enhance referral potentials and develop new business opportunities. The role involves strategic planning and relationship building with healthcare professionals. The ideal candidate will have a background in healthcare marketing and a passion for improving patient care.

Benefits

Generous Paid Time Off

Excellent Medical, Dental, Vision, and Prescription Drug Plans

401(K) with company match

Tuition Reimbursement

Employee Assistance Program (EAP)

Life Insurance and Disability Insurances

Flexible Spending Account

Career development opportunities

Qualifications

• Minimum of two years experience in healthcare business development.
• Knowledge of psychiatric and chemical dependency treatment principles.

Responsibilities

• Develop new accounts and markets in employer EAP and managed care segments.
• Achieve business development goals by making 60 contacts per week.
• Monitor referrals and admissions to maximize referral potential.

Skills

Business Development

Marketing

Healthcare

Education

Bachelor's Degree in Behavioral Health

Job description

Responsibilities

Business Development Liaison

The Psychiatric Institute of Washington provides comprehensive behavioral healthcare for children, adolescents, adults, and senior adults suffering from mental health and addictive illnesses. PIW is a 130-bed, short-term, acute care hospital offering inpatient, partial, and intensive outpatient hospitalization, as well as specialized treatment programs for chemical dependency. PIW has an excellent reputation as an innovative hospital with caring, dedicated staff, experienced in the delivery of behavioral healthcare. Situated in the safe, historical Tenleytown neighborhood, PIW is one mile from the Tenleytown Metro stop and within walking distance to local cafes and restaurants.

Position Summary

The Business Development Liaison implements the philosophy, policy, procedures, systems, and strategic goals set forth by the senior management team while maximizing referral potentials from assigned accounts and developing new business to achieve the goals and objectives of the business development system.

Benefit Highlights

Our employees are our most valuable asset, and we are dedicated to providing a challenging and rewarding work environment. Benefits include:

• Generous Paid Time Off
• Excellent Medical, Dental, Vision, and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• UHS employee discounted stock option plan
• Tuition Reimbursement and Student Loan Repay Program
• Employee Assistance Program (EAP)
• Life Insurance and Disability Insurances
• Flexible Spending Account
• Pre-tax Metro SmartTrip Benefits
• Career development opportunities within UHS and its 300+ subsidiaries

Qualifications

Education: A Bachelor's Degree in a behavioral health area, marketing, business administration, or related field is preferred; or equivalent combination of education and experience.

Experience: Minimum of two (2) years experience in healthcare business development/marketing with measurable results, and knowledge of psychiatric and chemical dependency treatment principles is preferred.

Licensure: Must have a valid driver's license.

Primary Responsibilities

• Develop new accounts and markets in employer EAP, Primary Care Physicians/Licensed Practitioners, and managed care segments, as directed by the Director of Business Development.
• Achieve business development goals by making 60 contacts per week to develop qualified leads.
• Maintain and update current account management lists.
• Contact primary accounts through visits, calls, and mailers to build trust and relationships.
• Monitor referrals and admissions to plan strategies for maximizing referral potential.
• Stay informed on industry changes through self-education, peer engagement, and community involvement.
• Contribute to ongoing SWOT analysis with competitor information.
• Participate in team efforts to increase productivity and avoid duplication, including joint calls with senior leadership.
• Promote team concepts within the facility.
• Analyze facility statistics and recommend strategic improvements.
• Continuously analyze the healthcare environment for opportunities and threats.
• Support internal marketing initiatives, such as newsletters and event communications.
• Attend departmental meetings and provide timely reports.
• Participate in planning and development committees as needed.
• Adhere to policies, procedures, and standards related to conduct, dress, attendance, and punctuality.
• Support quality and performance improvement goals.
• Maintain confidentiality of staff and patient information.

Note: The essential functions are not limited to those listed above.

COVID-19 Requirements

PIW requires staff to be fully vaccinated against COVID-19, including boosters if required, unless an approved reasonable accommodation is granted.

Legal and Equal Opportunity Statements

PIW participates in E-Verify. We are committed to equal employment opportunities and fostering a diverse and inclusive environment. We do not solicit personal or financial information via email and advise candidates to contact us through official channels if suspicious activity is suspected.