Community Leasing Professional - Estancia Apartments

gainescareers; Tulsa (OK); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

PTO & paid holidays

Life Insurance

Employee apartment discount

Job summary

Gaines Investment Trust is seeking a Leasing Professional to join Estancia Apartments in Tulsa, OK. You will greet prospects, conduct tours, and guide applicants through the leasing process while delivering outstanding service to residents and visitors.

You’ll work in a five-day schedule that includes Saturdays, with potential Sunday needs based on occupancy. Prior leasing or customer service experience is a plus. Training and growth opportunities are available in a stable, family-owned company.

Qualifications

• Experience in customer service, retail, hospitality, sales, or leasing is a plus.
• Friendly, engaging, and professional communication.
• Ability to multitask and follow through with attention to detail.

Responsibilities

• Greet and assist prospective residents, visitors, and callers.
• Conduct apartment tours and showcase available homes and amenities.
• Build relationships with prospects and follow up on interest.
• Assist with applications, lease documentation, and the leasing process.
• Maintain accurate prospect and resident information.
• Provide excellent customer service to residents and prospects.
• Support onsite team in maintaining a welcoming community.
• Manage multiple priorities in a fast-paced environment.

Skills

Customer service

Communication

Sales

Multitasking

Organization

Professionalism

Tools

Basic computer skills

Job description

Leasing Professional

Estancia Apartments
7705 South Mingo Road
Tulsa, OK 74133

Build Your Career Close to Home

Interested in a career in property management? Gaines Investment Trust would like to learn more about you.

Whether you're familiar with Estancia Apartments, live nearby, or are interested in joining the Gaines Investment Trust team, we invite you to tell us more about yourself and your interest in future Leasing Professional opportunities.

New to property management? That's okay.

Experience in customer service, retail, hospitality, sales, or other people-focused roles can provide a great foundation for a career in apartment leasing.

As opportunities become available, our Talent Acquisition team may reach out to qualified candidates whose experience and interests align with our needs.

What Does a Leasing Professional Do?

Leasing Professionals are often the first people prospective residents meet when considering one of our communities. You'll help create a great first impression while supporting the leasing process and providing excellent service to prospective and current residents.

What You'll Do

• Greet and assist prospective residents, visitors, and callers
• Conduct apartment tours and showcase available homes and community amenities
• Build relationships with prospects and follow up on their interest
• Assist with applications, lease documentation, and the leasing process
• Maintain accurate prospect and resident information
• Provide excellent customer service to prospective and current residents
• Support the onsite team in maintaining a welcoming and professional community
• Manage multiple priorities in a fast-paced environment

Schedule Expectations

Leasing Professionals work a five-day schedule that includes every Saturday. Sunday availability may also be required based on community needs and occupancy.

What We're Looking For

• Friendly, engaging, and professional communication
• Strong customer service skills
• Confidence interacting with people
• Positive attitude and willingness to learn
• Strong organization and attention to detail
• Ability to multitask and follow through
• Basic computer skills
• Previous customer service, retail, hospitality, sales, or leasing experience is a plus

Why Gaines Investment Trust?

We own what we manage—and we're here for the long term.

Since 1966, Gaines Investment Trust has built a growing real estate portfolio by investing in our properties, our residents, and our people.

Unlike third-party management companies, we own and operate our communities. That gives our employees the opportunity to build relationships with residents, take pride in the communities they represent, and grow their careers with a stable, family-owned company.

Benefits include:

• Medical, Dental, and Vision Insurance, 401(k) with company match, PTO, paid holidays, life insurance, additional voluntary benefits, and an employee apartment discount for eligible employees.