Community Leasing & Operations Assistant

Investment-Property-Group; Auburn (WA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Health Savings Account

Employee Assistance Program

401k with company match

PTO 4 weeks

Job summary

Investment Property Group in Auburn, WA is seeking an Assistant Community Manager to support operations at a manufactured housing community and RV park. The role includes leasing, resident relations, and rent collection, with weekend hours as needed.

The position emphasizes strong organizational skills, sales activities, and adherence to property policies. Experience in property management software is a plus, and a valid driver's license is required.

Qualifications

• 1+ years' experience assisting at a manufactured housing or multifamily community of 100+ units
• Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members
• Exceptional time management and problem-solving skills
• Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic
• Experience with rent collection and delinquency management
• Be able to identify areas for improvement and offer suggestions to improve efficiency, productivity, and profitability of the property
• Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement
• Ability to handle complaints and ensure community standards are upheld
• Strong verbal and written communication skills to interact with tenants, contractors, and local authorities
• Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates

Responsibilities

• Represent Investment Property Group in a positive and professional manner at all times
• Drive daily sales and marketing efforts to promote and sell available homes within the community
• Conduct community tours and engage prospective buyers with professionalism and enthusiasm
• Work occasional weekend hours, as needed, to support open houses and RV site operations
• Work alongside the Community Manager to ensure daily activities and tasks are handled efficiently
• Oversee rent collections, maintain ledgers, follow up on delinquent accounts, and coordinate eviction proceedings as necessary
• Assist with the application and leasing process for new move-ins and renewals
• Conduct daily property walks to inspect common areas and document findings
• Perform unit inspections and follow ups; document and act on issues
• Meet with and respond to resident concerns, requests, and complaints
• Maintain professionalism and integrity when interacting with residents and stakeholders
• Attend meetings and regulatory agency inspections

Skills

Interpersonal skills

Time management

Customer service

Marketing and sales

Sales skills

Tools

Manage America

CRM

Blue Moon

Rent Café

Vendor Café

Client Central

Job description

Investment Property Group in Auburn, WA is seeking an Assistant Community Manager to support operations at a manufactured housing community and RV park. The role includes leasing, resident relations, and rent collection, with weekend hours as needed.

The position emphasizes strong organizational skills, sales activities, and adherence to property policies. Experience in property management software is a plus, and a valid driver's license is required.