Community Leasing & Engagement Specialist

Commons At Haynes Farm; Shrewsbury (MA); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K with match

Paid Time Off

Holidays

Tuition Reimbursement

Parental Leave

Job summary

Bridge Property Management is seeking an Assistant Community Manager to support the Community Manager in office operations, leasing performance, resident relations, and team coordination to help the property achieve sales, service, and operational goals. This role focuses on leasing, resident engagement, budget awareness, and compliance with Fair Housing.

Bridge offers a robust benefits package including health insurance, 401K matching, PTO, holidays, tuition reimbursement, and parental leave

Qualifications

• 1–3 years of multifamily or closely related experience.
• 1+ year of supervisory or training experience.
• High school diploma or GED.
• Strong customer service, organizational, and coaching skills.

Responsibilities

• Assist in setting and achieving community sales & collection goals.
• Coach leasing staff and support prospect conversion.
• Lease apartments and maintain lead management activity.
• Support revenue growth and expense control initiatives.
• Complete final account statements upon move out per local/state requirements.
• Assist with renewals, move-ins, move-outs, and transfers.
• Resolve resident issues professionally and promptly.
• Assist with month-end reporting and close procedures.
• Analyze market data and monitor competition.
• Coordinate resident events and engagement activities.
• Ensure compliance with Fair Housing and company policy.

Skills

Customer service

Coaching

Organizational skills

Education

High school diploma

Bachelor's degree

Tools

Property management software

Leasing platforms

Microsoft Office (Excel, Outlook)

Job description

Bridge Property Management is seeking an Assistant Community Manager to support the Community Manager in office operations, leasing performance, resident relations, and team coordination to help the property achieve sales, service, and operational goals. This role focuses on leasing, resident engagement, budget awareness, and compliance with Fair Housing.

Bridge offers a robust benefits package including health insurance, 401K matching, PTO, holidays, tuition reimbursement, and parental leave