Community Information & Programs Specialist (Part-Time)

Columbus Metropolitan Library; Columbus (OH); On-site; USD 29,604 - 39,798; Part time

Benefits offered by this job

Comprehensive medical, dental, and vision plans

Paid time off

Access to mental health resources

Voluntary insurance plans

Job summary

A leading community resource organization is looking for a part-time Information Services Specialist. This role involves answering customer inquiries, organizing programs for adults, and providing excellent customer service. Candidates should have a Bachelor's degree and 1-3 years of customer service experience. The role requires strong communication skills and proficiency with library technology. This position is located in Columbus, Ohio, offering starting pay of $21.49 to $28.89 hourly depending on experience.

Qualifications

• 1-3 years of customer service experience required.
• Experience providing programs to diverse audiences preferred.
• Ability to utilize reliable transportation.

Responsibilities

• Provide high-level customer service to Library users.
• Research and answer customer inquiries effectively.
• Plan and present programs focusing on adult needs.
• Ensures the location is appealing and inviting.

Skills

Customer service

Communication

Program delivery

Collection management

Education

Bachelor’s Degree

Tools

Microsoft Office

Job description

A leading community resource organization is looking for a part-time Information Services Specialist. This role involves answering customer inquiries, organizing programs for adults, and providing excellent customer service. Candidates should have a Bachelor's degree and 1-3 years of customer service experience. The role requires strong communication skills and proficiency with library technology. This position is located in Columbus, Ohio, offering starting pay of $21.49 to $28.89 hourly depending on experience.