Community-Impact Retail Store Manager

Mission Logistics; Pittsburgh (Allegheny County); On-site; USD 60,000 - 62,000; Full time

Job summary

Goodwill of Southwestern Pennsylvania and North Central West Virginia seeks a Store Manager to oversee daily retail operations, lead the store team, and promote the community mission. You will ensure merchandise standards, drive sales, and deliver exceptional customer service while managing staffing and schedules.

The role requires leadership, strong communication, and a background in management. Weekend and holiday availability is expected, with local travel as needed.

Qualifications

• Bachelor's Degree, or equivalent with related management experience.
• Associates' Degree with 2+ years of management experience.
• High School Diploma or Equivalent with 3+ years of management experience.

Responsibilities

• Lead and direct store staff to meet merchandise standards and sales goals.
• Drive customer-focused service and achieve budget and profit objectives.
• Communicate effectively with staff, donors, and customers; ensure smooth operations.
• Oversee daily operations and ensure compliance with company policies.

Skills

People management

Customer service

Leadership

Communication

Education

High School Diploma or Equivalent

Associates' Degree

Bachelor's Degree

Tools

Microsoft Office Suite

Job description

Goodwill of Southwestern Pennsylvania and North Central West Virginia seeks a Store Manager to oversee daily retail operations, lead the store team, and promote the community mission. You will ensure merchandise standards, drive sales, and deliver exceptional customer service while managing staffing and schedules.

The role requires leadership, strong communication, and a background in management. Weekend and holiday availability is expected, with local travel as needed.