Store Manager

Mission Logistics; Pittsburgh (Allegheny County); On-site; USD 60,000 - 62,000; Full time

Job summary

Goodwill of Southwestern Pennsylvania and North Central West Virginia seeks a Store Manager to oversee daily retail operations, lead the store team, and promote the community mission. You will ensure merchandise standards, drive sales, and deliver exceptional customer service while managing staffing and schedules.

The role requires leadership, strong communication, and a background in management. Weekend and holiday availability is expected, with local travel as needed.

Qualifications

• Bachelor's Degree, or equivalent with related management experience.
• Associates' Degree with 2+ years of management experience.
• High School Diploma or Equivalent with 3+ years of management experience.

Responsibilities

• Lead and direct store staff to meet merchandise standards and sales goals.
• Drive customer-focused service and achieve budget and profit objectives.
• Communicate effectively with staff, donors, and customers; ensure smooth operations.
• Oversee daily operations and ensure compliance with company policies.

Skills

People management

Customer service

Leadership

Communication

Education

High School Diploma or Equivalent

Associates' Degree

Bachelor's Degree

Tools

Microsoft Office Suite

Job description

Goodwill of Southwestern Pennsylvania and North Central West Virginia is a nonprofit organization that funds job training, education, and other community programs by selling donated clothing and household items in Goodwill stores and online. We offer life-changing work on a mission-minded team. We are 1,000 working as one, and each of us is essential to helping our community thrive. For three years running, Goodwill has been named to Forbes list of Americas Most Inspiring Companies.

We offer a wide range of career opportunities from entry-level to management in retail, human services, and administrative fields. Learn more about working at Goodwill . You can help. We can show you how.

POSITION SUMMARY:

The Store Manager will oversee the overall, daily operations and success of a Goodwill retail store/ outlet. This position will lead and direct the retail team, meeting merchandise standards to enhance customers shopping experience. As the Store Manager, you will utilize your leadership skills and establish a career in retail management while adding value to the community.

Duties will also include but are not limited to:

• Provide leadership and direction to staff, program participants, donors, and customers to achieve sales, budget, and profit objectives and ensure the store/ outlet operates efficiently.
• Support the organizations mission by achieving sales expectations and delivering customer-focused service.
• Possess excellent oral/ written communication, organizational, management, and problem-solving skills, and demonstrate attention to detail and customer service.
• Have a working knowledge of Microsoft Office Suite.

External Hiring Range : $60,000-$62,000/year

Schedule : Will Vary. Candidates must be available to work weekends and holidays as required.

Travel: Local travel may be required.

QUALIFICATIONS :

- Qualifications:

• High School Diploma or Equivalent AND 3 or more years experience in Management required. OR
• Associates' Degree AND 2 or more years experience in Management required. OR
• Bachelors' Degree AND 1 or more years experience in Management required

REQUIRED CLEARANCES, LICENSES, AND CERTIFICATIONS:

- Candidates are expected to provide current, valid clearances (Child Abuse Clearance, FBI Fingerprints Clearance, and PATCH).

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