Community Impact Lead — Outreach & Empowerment

Eliot Community Human Services, Inc.; Lynn (MA); On-site; USD 80,000 - 84,000; Full time

Benefits offered by this job

Generous Paid Time Off

Comprehensive Benefits

Retirement Savings (401k)

Wellness & Family Support

Financial Security (life and AD&D)

Professional Growth

Job summary

Eliot Community Human Services, Inc. is seeking a Community Outreach Manager to support the CALM Team within the CBHC division in Lynn. You will supervise CALM staff, promote engagement, and strengthen partnerships with city and community partners.

In this role you will empower individuals to access services, provide advocacy and education during responses, and help build trusted relationships that foster effective collaboration across agencies and communities.

Qualifications

• Bachelor's degree in psychology, social work or a related field.
• Knowledge of community resources in Lynn and/or surrounding communities.
• Must have a strong commitment to community, especially racially diverse communities.
• Ability to provide flexible services that are community based and focused on teamwork.
• Valid driver’s license and a reliable vehicle
• Spanish speaking preferred

Responsibilities

• Provide direct supervision to CALM staff including weekly supervision of all staff.
• Manage/direct staff in meeting CALM and the City of Lynn standards for CALM.
• Provide direct response to calls for service and lead response and connect with community partners.
• Empower individuals to access services and connect to opportunities and provide advocacy, support, and education during response and throughout service delivery.
• Promote hope and empowerment through meetings and support with individuals and provide side by side interventions to individuals that focus on problem solving, skills training, modeling behavior, optimism and encouragement.
• Develop and maintain positive and collaborative working relationships with various community stakeholders including but not limited to: DCF, CBHI System-of-Care, DMH, Behavioral Health Clinics, Pediatric/Primary Care, DDS, Schools, Libraries, and other appropriate community agencies.

Skills

Leadership

Team management

Community engagement

Bilingual Spanish (preferred)

Driver's license

Education

Bachelor's degree

Job description

Eliot Community Human Services, Inc. is seeking a Community Outreach Manager to support the CALM Team within the CBHC division in Lynn. You will supervise CALM staff, promote engagement, and strengthen partnerships with city and community partners.

In this role you will empower individuals to access services, provide advocacy and education during responses, and help build trusted relationships that foster effective collaboration across agencies and communities.