Team Lead, Homeless Services & CSP-HI Outreach

Eliot Community Human Services, Inc.; Danvers (MA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Generous Paid Time Off

Comprehensive Benefits

Retirement Savings

Wellness & Family Support

Financial Security

Professional Growth

Job summary

Eliot Community Human Services, Inc. seeks a dedicated Team Lead for CSP-HI to oversee clinical services and supervise Housing First Coordinators and Recovery Coaches. You will guide onboarding, policy adherence, and real-time field support to improve outreach and case management for unhoused populations.

The role focuses on program growth, staff development, and collaboration with community partners to address health-related social needs in Massachusetts.

Qualifications

• Requires a Bachelor’s degree in social work, counseling, psychology, nursing, or another closely related field.
• At least two years direct experience with underserved populations and at least one year of managerial experience.
• Demonstrated ability to identify and access community resources.
• Must have a valid driver’s license and reliable transportation.

Responsibilities

• Support the Director of CSP-HI Services with clinical and administrative oversight of CSP-HI Services including program growth/expansion.
• Provide onboarding support and training to new hires related to policies, procedures and best practices.
• Provide real-time guidance, consultation and consistent weekly supervision to assigned Housing First Coordinators and Recovery Coaches – including side‑by‑side experiential learning in the field.
• Provide comprehensive assessment and triage of incoming CSP-HI referrals.
• Liaise with internal/external partners regarding service needs and risk.

Skills

Team leadership

Supervision

Community resources

Education

Bachelor’s degree in social work, counseling, psychology, nursing, or related field

Job description

Eliot Community Human Services, Inc. seeks a dedicated Team Lead for CSP-HI to oversee clinical services and supervise Housing First Coordinators and Recovery Coaches. You will guide onboarding, policy adherence, and real-time field support to improve outreach and case management for unhoused populations.

The role focuses on program growth, staff development, and collaboration with community partners to address health-related social needs in Massachusetts.