Community Housing Program Support Specialist

City of Greensboro; Greensboro, Northern (NC, KY); Hybrid; USD 44,000 - 58,000; Full time

Job summary

The City of Greensboro is seeking an Administrative Support Specialist to provide critical administrative and program support for the Housing Rehabilitation and Lead Safe Housing programs. You will process applications, maintain files, coordinate with residents and contractors, and ensure accurate program records while delivering responsive service to the community.

Your role supports housing rehabilitation, safe housing initiatives, and community development goals in Greensboro.

Qualifications

• High School Diploma/G.E.D. with 1 to 3 years of administrative or program support experience involving Application processing, Records Management, and Data Entry.
• Valid Driver’s License.

Responsibilities

• Processing applications in accordance with HUD regulations and program requirements.
• Following up with applicants and assisting residents throughout the application process.
• Maintaining accurate and confidential program and client files.
• Processing bids and assisting with contracts and closings.
• Scheduling inspections and coordinating environmental review requests.
• Assisting with deed restrictions and related documentation.
• Verifying home ownership and applicant income.
• Coordinating tenant relocation arrangements.
• Maintaining rehabilitation program databases and generating database reports.
• Assisting with grant writing activities and preparation and submission of required federal reports.
• Providing professional and responsive customer service to program clients.
• Safeguarding personally identifiable information and maintaining confidentiality.
• Communicating and coordinating with residents, contractors, program partners, and City staff.
• Traveling outside the office as needed to meet with clients, contractors, and program partners.
• Performing other administrative and program support duties as assigned.

Skills

Data entry

Records management

Customer service

Administrative support

Education

High School Diploma/G.E.D.

Tools

Microsoft Office

CRM software

Job description

The City of Greensboro is seeking an Administrative Support Specialist to provide critical administrative and program support for the Housing Rehabilitation and Lead Safe Housing programs. You will process applications, maintain files, coordinate with residents and contractors, and ensure accurate program records while delivering responsive service to the community.

Your role supports housing rehabilitation, safe housing initiatives, and community development goals in Greensboro.