Community Health Worker/Patient Navigator

ADP, Inc.; Worcester (MA); Presencial; USD 28 000 - 37 000; Tempo integral

Resumo da oferta

ADP, Inc. in Worcester, MA is seeking a Community Health Worker/Patient Navigator to support the Population Health Team. The role focuses on outreach, patient recruitment, education, and referrals to improve care engagement and health outcomes.

The CHW will document services, assist with data collection, and advocate for patients with transportation, interpretation, and insurance needs, working across departments to coordinate care.

Qualificações

• Two years of relevant work or college-level internship experience required.
• Bilingual in English and another language appropriate to the patient population is required.
• Community Health Worker Core Training is required within the first year of employment.
• Bachelor’s degree preferred for this role.

Responsabilidades

• Outreach to identify, recruit, and support patients to engage in care or care management services.
• Provide patient education and advocacy to assist patients in accessing services.
• Document services and assist in meeting program requirements.
• Collect and analyze data related to the project with data management staff.
• Coordinate treatment plans and facilitate referrals using Healthify, E-referral, Community Help, and similar tools.
• Advocate for patients regarding transportation, interpretation, health insurance, and FHCW services.
• Serve as a hub of information across multiple departments with strong organizational and communication skills.

Conhecimentos

Bilingual English and another language

Strong organization and communication

Formação académica

High school diploma or GED

Bachelor's degree preferred

Community Health Worker Core Training

Community Health Worker certificate

Medical Interpreter certificate

Descrição da oferta de emprego

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Community Health Worker/Patient Navigator

Regular Full-time Worcester, MA, US

2 days ago Requisition ID: 1818

Salary Range: $20.67 To $26.92 Hourly

This position provides support to the Population Health Team by assisting with programs, initiatives, and day-to-day operations that promote quality patient care and improve health outcomes across the community.

Position Summary:

The Community Health Worker/Patient Navigator (CHW) will work to outreach, identify, recruit, and support patients to engage in care and/or care management services; and will provide patient education and advocacy to assist patients with accessing services of FHCW and make and follow-up on referrals for external services as part of the population health team.

Program Specific Essential Duties and Responsibilities:

• Supports the care team with patient follow-up, reminders, and addresses barriers to care.
• Document all services as required and will assist in meeting all program requirements.
• Collects and analyzes data related to the project and works with data management staff for data collection.
• Provides outreach and meets with patients to explain services and coordinates the treatment plan.
• Facilitates referral process for patients using Healthify, E-referral, Community Help, and other tools as applicable.
• Advocates for patients regarding transportation, interpretation, health insurance, and FHCW services.
• Strong organizational and communication skills to act as a hub of information across multiple departments.
• Any and all other duties as assigned.

Qualifications and Education Requirements:

One of the following combinations of education and employment experience must be met in order to be considered for the position:

Education

And

Experience

High school diploma or GED required; Bachelor’s degree preferred. Preferred candidate will have Community Health Worker or Medical Interpreter certificate of completion.

Minimum of two years relevant work or college-level internship experience required. Proven ability required to perform patient interviews, coordinate and collaborate with internal services and external community partners.

• Bilingual in English and another language appropriate to FHCW patient population required.
• Community Health Worker Core Training required within first year of employment.

Reporting Relationship: Director of Population of Health