Community Health Worker II

Harris Health System, Inc.; Houston (TX); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Flexible schedule

Telecommute eligible

Travel

Weekend work allowed

Job summary

Harris Health System in Houston, TX seeks a Community Health Worker (CHW) to join an interdisciplinary care team. The CHW will assess patients’ needs across economic and social determinants, partner to develop a team-based action plan, and support ongoing engagement to improve overall health outcomes.

The role may include eligibility screening, health insurance enrollment, prevention screening, and coordinating special projects, with a focus on accessibility and culturally competent care.

Qualifications

• Bachelor's degree in health services, public health, sociology, psychology or related field required or equivalent.
• 1 year of work experience with patient navigation, care management, or direct patient service in community health or healthcare.
• Or 5 years of work experience in patient navigation or care management in community health or social/healthcare settings.
• Texas DSHS CHW certification within first year of employment.

Responsibilities

• Assess patients' needs across economic, social, physical and mental health aspects.
• Coordinate a team-based action plan and establish patient priorities with goals.
• Serve as point person for a panel of patients and provide accessible support.

Skills

Verbal communication

Written communication

Analytical abilities

Personal computer

Education

Bachelor's degree in health services or related field

High School Diploma or GED

Tools

Electronic Medical Records

Job description

Harris Health is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health's robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet® nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); and The University of Texas MD Anderson Cancer Center.

At Harris Health, we prioritize the well-being of our most valuable asset--our people--ensuring a culture of compassion, collaboration and excellence in serving Harris County's most in need. With integrity and accountability at our core, we commit to 'leading with love', embodying our dedication to quality care, education, and a steadfast respect for every individual's contribution to our mission.

Job Summary

The Community Health Worker (CHW) will serve as an integral member of Harris Health's interdisciplinary care team, partnering to help patients improve their health holistically. The CHW will work directly with patients to assess needs across all aspects of their lives, including economic and social challenges alongside their physical and mental health needs. The information gathered will support the development of a team-based action plan, and the ongoing work with the patient will include establishing the patient's priorities and working together on goals. The CHW will be the point person for a panel of patients, available and accessible to provide assistance. They will work alongside, and will be supported by, a care team associated with each patient in order to help improve patients' total health.

The CHW will support patients with services that may include but is not limited to Eligibility Screening, Health Insurance Enrollment, Prevention Screening, Coordinating Special Project and Lifestyle Modification.

Minimum Qualifications

Work Experience/Education:

• Bachelor's Degree in health services, public health, sociology, psychology or related field (And)
• One (1) Year Work Experience with patient navigation, care management, or any kind of direct service provision to patients in a community health/outreach, and/or health care setting
• (Or)
• High School Diploma or GED (And)
• Five (5) Years Work Experience with patient navigation, care management, or any kind of direct service provision to patients in a community health/outreach, social resource agencies and/or health care setting
• Communication Skills: Above average Verbal Communication (Heavy Public Contact) and Writing/ Correspondence
• Licenses & Certification: Texas DSHS CHW Certification required within first year of employment
• Language: Bilingual Skills (Preferred): Spanish/English; English/Vietnamese
• Proficiencies: Personal Computer

Job Attributes:

• Knowledge/ Skills/ Abilities: Analytical Abilities and Electronic Medical Record- Average skills achieved upon training
• Work Schedule: Flexible, Eligible for Telecommute, Travel, Weekends
• Other Special Requirements:
  • a.The CHW have access to reliable transportation to travel to worksites throughout Harris County.
  • b. Have a have a passion for working within the community you are a part of, or have been a part of in the past.
  • c. Want to improve the health of patients and communities.
  • d. Is a self-starter and a thinker who is eager to learn, improve, and grow.